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Cathy at The Art of Communication

For the last 12 years my work has centred around communication and human behaviour.  They are both linked and quite simply communication requires a true understanding of what makes us 'us' in order to work properly.

 

This is a truly fascinating subject and I continually research, test, teach and develop in this field. It is a joy to see people have those 'light bulb moments' when they realise just how simple it is to properly hear and understand what is being said.  

 

My background - I retired from Police Scotland as an experienced full time hostage and crisis negotiator where 'consciously excellent' communcitaion skills were essential. I deployed operationally and was also responsible for teaching and developing those skills.  Saving lives and helping people in tough situations simply through considered dialogue is incredible.

 

Human behaviour and communication remains the same whatever the setting and it has been relatively easy to transfer my skills, knowledge and experience to the business world. From helping with communication plans, customer interaction all the way through to helping individuals with interview preperation I am delighted to continue this work through my own small business 'The Art of Communication'

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