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BT Innovate and Design

BT has combined BT Design and BT Innovate to create a new organisation called BT Innovate & Design, which combines network and platform development with long-term technology strategy and research.

BT Innovate & Design aims to improve speed to market, reduce development costs and, above all, enhance the end-to-end customer experience. Its dedicated professionals provide the technology foundation for BT Group's transformation into a global networked IT services company while working to create a zero touch, self-service, real-time world for BT’s customers.

It also delivers strategic innovation and technology vision for BT through effective and coherent engagement with other parts of the BT organisation.

BT Innovate & Design's IT professionals have a strong track record in the delivery and development of systems and solutions, and in managing a secure and resilient infrastructure. The innovations developed at BT's laboratories at Adastral Park near Ipswich, UK, provide BT with a world-class science and engineering base for the design and delivery of next-generation converged networks and services.

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