Organizing an event
Set up "Tap to pay" for sales at the door
If you want to sell tickets at your event using the Eventbrite Organizer App, set up Tap to pay to process credit card payments. Tap to pay lets you collect payment information from a contactless payment method, like a debit card or pay app, with just the Organizer App. If you meet the requirements, you can activate Tap to pay by downloading the Eventbrite Organizer app and going to Payment methods.
In this article
Requirements for "Tap to pay"
Using "Tap to pay"
Requirements for "Tap to pay"
Tap to pay is currently only available for users who meet the following requirements:
Region availability
Tap to pay is available for organizers in Australia, Canada, the United States, or the United Kingdom.
Device requirements
Android
Android 11 and above
The Eventbrite Organizer app version 9.14 or later
Near-field communication (NFC), bluetooth, and location tracking are turned on
Uses Google Mobile Services and has the Google Play Store app installed
iOS
iPhone XS or later (iPads are not supported at this time)
iOS 16.7 or later
The Eventbrite Organizer app version 10.5.2 or later
Bluetooth and location tracking are turned on
Event requirements
Your event uses Eventbrite Payment Processing.
Your currency is AUD, USD, CAD, or GBP.
You must have a direct deposit payout method selected for the event.
Payment requirements
Tap to pay supports the following payment methods:
Contactless cards: Visa, Mastercard, Discover (iOS and US only), American Express
Near-field communication (NFC) wallets: Apple Pay, Google Pay, Samsung Pay
Account requirements
You're an organizer with a payout method in Australia, Canada, the United States, or the United Kingdom.
Your account is an owner or admin, or it has permission to "View payment options" and "Sell tickets at the door."
Using "Tap to pay"
Activate "Tap to pay."
Log in to the Eventbrite Organizer app. Then:
Tap the menu button in the top left.
Select Device settings.
Select Payment methods.
Activate Tap to pay.
Accept the requested permissions.
This feature requires permission to access location tracking, bluetooth, and NFC. Activating Tap to pay will take up to a minute to complete.
If this option doesn't appear, confirm you meet the requirements for this feature.
Take payments at your event
When you sell tickets at your event, select Tap to pay as the payment method. Then hold the attendee's payment method to your device to take payment.
A confirmation screen will appear to confirm the transaction is complete.