Registration Options:

- 101 Track on Tuesday, February 5 (Agenda)
- 201 Track on Wednesday, February 6 (Agenda)

Stepping away from your desk for a day is never easy, but a full day Admin training will give you the knowledge you need to make your support strategy a reality.

Whether you're just getting started, or are a seasoned Admin looking to grow your skill set, we have a learning track for you. Our expert trainers will guide you throughout the day, and you'll also have access to an onsite Customer Advocate, ready to help answer questions and troubleshoot with you one on one.

The interactive session offers lots of opportunity to network with other Admins, sharing your challenges and learning from each other. Get ready to take your customer support experience to the next level after completing this training.

Which track should I register for?

How will the sessions be structured?

All sessions at the Zendesk Training Day are interactive. They'll include demos, hands-on exercises, and lots of lab time and Q&A with our trainers and customer advocates. Don’t forget your laptop! After the event, you will receive your own copy of the training materials.