Enroll now for a free, fun and engaging day to learn more about customer service and help desk best practices using Zendesk.
The agenda kicks off with a beginner’s training session before diving deeper into more detailed topics, advanced students are welcome to skip the morning session and come when the content is most helpful. More technical users are invited to attend the pre-event Developer Lab to learn how to extend their Zendesk's potential and build their first app. Join us and discover more about the power of Zendesk with other customer support brainiacs.
9:00 am - 11:00 am: The pre-event session will focus on the Zendesk API - a basic coding background is suggested
11:00 am - 12:30pm: The morning session will focus on Zendesk for beginners
12:30pm - 1:15pm: Registration & lunch
1:15pm - 5:30pm: The afternoon session will cover more advanced training
Enroll now - class size will be limited! This is a free event open to anyone interested in improving their support process and customer experience. We encourage you to bring a laptop to follow along.
Zendesk is the leading omni-channel customer engagement software solution. More than 80,000 customers such as Gilt Groupe, Uber, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Loved by both service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use. Learn more at www.zendesk.com.
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