Writing Excellent Letters, Memos and E-Mails.
Many of us suffer from some form of “business writing blues” or writer’s block, while others take too long to make a point. Participants in this practical course will increase their ability to write letters, memos, and e-mails in convincing ways that build credibility. The individual and team activities will stimulate interest and reinforce key concepts that participants can apply right away. Upon completion of this course, participants will be able to:
Write better letters, memos, and e-mails
Organize for impact using the W.R.I.T.E. Method
Choose an appropriate format and appearance
Apply a consistent, professional style and method, and the four “musts” before clicking “send”.
Apply e-mail etiquette and acceptable tone and word usage
This course is for employees who feel their writing skills need improvement, those who have been counseled to improve their writing skills, and/or those who wish to gauge their need for more formal writing training or education.
(Tom Moore, HR Program Specialist)