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Workforce L&D 2018 | An L&D Daily Advisor Event (BLR)

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Paris Las Vegas Hotel and Casino

3655 S Las Vegas Blvd

Las Vegas, NV 89109

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Workforce L&D 2018 | An L&D Daily Advisor Event

November 15-16, 2018 | Paris Las Vegas

Learn from the nation’s top learning and employee engagement professionals how to build a superior professional development program that supports business growth and workforce retention. The agenda features insightful keynotes from coveted experts, substantive presentations, and interactive learning labs—guaranteeing you leave with real, concrete takeaways to apply at your company.

When you attend Workforce Learning & Development 2018:

  • You will explore how successful employment brands approach learning and development to ensure that Millennials and other generations of workers are continuously engaged
  • Better understand how your role in cultural transitions, executive leadership development, new-hire orientation, and retirement knowledge transfer planning can ensure successful employee retention efforts
  • You will discover science-driven recommendations for using new technology to drive talent development, including case studies of successful implementation
  • You will collect dozens of tips on how to expand learning beyond the training room to consistently and effectively engage talent
  • You will access examples of how to nurture talent to stay strong as leaders, regardless of changes to the business structure, company’s goals, and other variables
  • You will learn how to formalize every day knowledge transfer opportunities to zap the skills gap
  • You will see how L&D stakeholders can leverage data analytics to examine learning patterns and create personalized learning content that meets learners’ needs
  • And much more!


Day 1 - November 15, 2018
7:00 a.m. – 8:00 a.m.

Welcome Remarks
7:55 a.m. – 8:00 a.m.

Opening Keynote
8:00 a.m. – 9:00 a.m.

L&D Hot Topic Power Talks
9:10 a.m. – 10:20 a.m.
Workforce L&D’s “Hot Topic Power Talks” are designed to provide insightful and sophisticated commentary on some of the most interesting learning and development issues workplaces are facing for 2018 and beyond.

L&D Game Changers: VR, Microlearning & Other Learning Technologies Have Shaken Training to Its Core – Now What?
9:10 a.m. – 9:30 a.m.
Presented by: Terry Patterson, Deloitte Consulting LLP
Right now, there’s a demand to address the digital skills gap, to make the learner experience “consumer-grade,” and to address technical challenges ADDIE poses. What’s happening right now to move the L&D needle to improve the digital skills gap, scrap the one-size-fits-all approach to learning, and design and develop agile, robust L&D-based frameworks? Here’s a clue: It’s all about what we do next with the learning organization itself. This Hot Topic Power Talk will consider new organizational approaches designed to make learning part of the culture and "disappear" – and yet be everywhere all at once.

Essential Training Audit: 10 Steps to Evaluate Needs, Allocate Investments, and Track ROI
9:35 a.m. – 9:55 a.m.
Presented by: Sharon Lucas, CDT3 Training
Where should you invest your training dollars and why? The needs of each workplace are unique, so it’s important to evaluate your individual situation to discern what you really need and why. This Hot Topic Power Talk will teach youfundamental principles to consider when evaluating your training needs that can be applied to any workplace of any size in any industry.

Strategic Soft Skills to Accelerate Employee Growth and Boost Your Bottom Line: The Overlooked Training That Could Save Your Company Thousands in Lost Productivity
10:00 a.m. – 10:20 a.m.
Presented by: Thomas Toth, dWeb Studios, Inc.
How can you make the case to the C-suite that you need capital investments into learning and development-based initiatives if you can’t give them cold, hard stats supporting your position? Well, you can’t! Senior leadership invariably will want to know what the anticipated, bottom line return on the investment will be before signing off and giving you the buy-in you need to proceed. So, how does one measure the ROI of L&D, especially for things like soft skills? Hot Topic Power Talk will discuss ways to measure to return on investment of soft skills in today’s workplace.

Refreshments, Networking & Exhibits Break
10:20 a.m. – 10:45 a.m. (Exhibits open at 10:20 a.m.)

Stellar Performance Begins with Onboarding Training: How to Develop New Hire Curriculum Assessments
10:45 a.m. – 12:00 p.m.
Presented by: Robyn A. Defelice, PhD, Dishing Design and Revolve Solutions LLC
Do your new hires really “get” what you’re teaching them? That’s a fundamental question to ask; otherwise, onboarding is just a “check the box”-type exercise. It’s also important to think about onboarding training in the context of what it can reveal about a new hire’s likely trajectory in terms of future performance. This hands-on workshop will cover how to draft curriculum assessment that help to demonstrate new hires’ comprehension of their job role, and while providing insight into their ability to take initiative to manage their jobresponsibilities.

Lunch, Networking & Exhibits
12:00 p.m. – 1:00 p.m.

Empathy Mapping: The Best Approach to Understanding Your Trainee Personas to Customize Your Program Design
1:00 p.m. - 2:15 p.m.
Presented by: Kathleen Horton, Navis Learning
An empathy map is a useful tool for evaluating what a targeted persona wants out of the user experience. This session will focus on ways to use empathy mapping to drill down to assess how your L&D-based activities align with the workforce’s needs.

Refreshments, Networking & Exhibits Break
2:15 p.m. – 2:40 p.m.

Energize Your Mandatory Compliance Training Programs: Innovative Strategies to Motivate Your Employees and Make Your Message Stick
2:40 p.m. – 3:55 p.m.
Presented by: Sally Hovis, Navis Learning
You’ve seen the look that employees give when you tell them they must complete a mandatory compliance-based training. But, that gazed-over look of boredom doesn’t have to be the norm. This session will provide real-life examples of how today’s most innovative businesses are making mandatory compliance-based training on harassment, safety, and other fundamental topics fun, engaging, and most importantly, memorable—so employees are well trained to do the right thing. You’ll walk away with many nuggets of useful information you can begin incorporating into your mandatory compliance training-based initiatives that are sure to help move the needle on your workforce’s perception about mandatory on-the-job learning.

The Latest Strategies for Exceptional Gamification Project Management
4:00 p.m. – 5:00 p.m.
Presented by: Sharon Lucas, CDT3 Training
The challenges and the timelines you face with respect to your L&D projects and particularly those involving gamification—from serious games to simulations–aren’t necessarily the same. And, there are many variables at play that can significantly impact your outcomes. For instance, choosing the right gamification can be a huge asset to HR and training professionals, but the difficult part is implementing “proper design.” So, it’s very important that you’re prepared with a strategy useful techniques and approaches for managing gamification projects with as much ease as possible. This game show style experience will include an instructional designer, a project manager, and an end client who will discuss the benefits and shortcomings of a gamification project plan that’s revealed to the audience. Then, it’s game on! Each panelist will select from categories and be presented with some true-to-life project challenges. How will they respond? Do they see things the same way? Are there any important insights they each bring to the table that the others may not have yet considered?

This session is designed explore how to successfully manage the roadblocks that could derail L&D projects generally using a gamification example to drive home many key points. The idea is that you’ll walk away from this discussion with some cool tips for managing:

Unexpected complexities concerning subject matter complexities
Conflicting SME priorities
Seemingly endless feedback loops
The ongoing challenges of going live amid functionality concerns
And other variables that could hinder your L&D project development “game”

Networking Reception
5:00 p.m.

Exhibits Close for Day 1
6:00 p.m.

Day 2 - November 16, 2018
Breakfast & Exhibits
7:00 a.m. – 8:00 a.m.

BLR Solution Demo: HR.BLR.com and Training Today
7:15 a.m. – 7:30 a.m.
Join BLR's sales team for a dynamic demonstration showcasing the power of BLR's resources. You won't want to miss this high-energy talk where we'll announce the conference raffle winner. You must be present to win, so we hope you can join us!

Opening Announcements
7:55 a.m. – 8:00 a.m.

Sales Training Design and Delivery Methods that Rock
8:00 a.m. – 9:00 a.m.
Without high-performance sales teams, you don’t have much. This session will focus on how sales trainers, managers, and leaders can make the most out of competency-based learning and salesforce development tools. You’ll learn:

Sales training design and delivery pitfalls
Best practices in sales coaching and management
And more!

Developing a Culture of Innovation: How to Build Employees’ Entrepreneurial Spirit so They Own and Grow Their Skills—and Their Business Contributions
9:10 a.m. – 10:25 a.m.

Refreshments, Networking & Exhibits Break
10:25 a.m. – 10:40 a.m.

Roundtable Discussions
10:40 a.m. – 11:55 a.m.
Workforce L&D’s roundtables are designed to give you the opportunity to engage in meaningful discussions with conference peers and our expert facilitators on some of today’s most pressing learning and development-related challenges such as how to refine instructional learning modules, enabling gamification elements to work with your current LMS using badging, customized activities/assessments based on learning histories, developing a robust measurement and reporting strategy for L&D efforts, and capitalizing on smartphone cinema and mobile technology. Ahead of the event, we’ll survey attendees on which topics they most want to discuss and then we’ll craft an agenda that our expert facilitators will work through with the groups.

11:55 a.m. – 12:55 p.m.

Learning Hubs: How to Choose the Right Blended Learning/Modality Framework to Deliver Formalized Learning Opportunities and Support Personal Learning Paths
12:55 p.m. – 2:10 p.m.
Presented by: Dan Kurber, Coaching Sherpa
Today’s talent craves a combination of learning-based opportunities, and that’s where blended learning design comes in. By providing the workforce with personalized training to support their preferred learning paths, in conjunction with formalized on-the-job training, you’re better able to meet your end goal of making talent development, a key driver of employee engagement, a priority. This session will teach you how to craft a blended learning campaign that’s chock full of learning hubs designed to support your workforce learners. You’ll learn:

The many silos of blended learning—and how to define the learning hub, a learning campaign, individual learning paths, and more
How a learning campaign can be used to address changing learning needs that fill a void that formalized training just can’t deliver
Examples of lessons, activities, and resources to include in a blended learning campaign
Best practices for designing formalized learning opportunities with personalized learning paths
Strategies for creating a workplace culture of never-ending learning

Refreshments, Networking & Exhibits Break
2:10 p.m. – 2:35 p.m.(Exhibits Close at 2:35 p.m.)

The Neuroscience of Engagement: The Latest Science-Backed Strategies for Optimizing Your Training for Adult Learners
2:35 p.m. – 3:50 p.m.
Presented by: Edward Hubbard, Ph.D. and Myra Hubbard, Ph.D., Hubbard & Hubbard, Inc., Donna Volpitta, Ed.D., Center for Resilient Leadership
It’s important to recognize key neurological differences that contribute to how adult learners in your workplace are able to receive and process important information you need them to know—and follow. What does the latest research into the adult mind tell us about the optimal conditions for learning? This session has got you covered, with the latest research on:

Why what you currently may be doing to teach adult learners is backfiring—and how to correct your mistakes
Examples of microlearning that adult learners seem most receptive to
How to develop learning and development programs that resonate with all generations of your workforce
Examples of some of the best mobile learning-based initiatives specifically designed for adult learners
How to build a resilient team that makes proactive rather than reactive decisions
How to make mindful, intentional leadership choices to encourage independence and accountability
And more!

Wrap-Up Announcements
3:50 p.m.


Robyn A. Defelice, Ph.D.
Principal Consultant – Dishing Design
Dishing DesignConsultant and Learning Strategist – Revolve Solutions LLC

Robyn A. Defelice, Ph.D., is a consultant and strategist in the learning and development field and an occasional adjunct professor teaching the art and science of instructional design. Her energy comes from collaborating with her clients to develop empowering, effective, and sustainable solutions.

Always up for a challenge, Ms. Defelice has a wide stratification of skills ranging from client management, performance improvement, risk and change management, along with more exciting talents in structuring and defining learning programs to writing creative case studies and branching-styled stories.

Her background ranges from startups, higher education, and state agencies to major health systems, insurance, and pharmaceuticals. She is also a geek for data that provides insight into the industry of creating and producing educational products.

Kathleen HortonKathleen Horton
Master Instructional Designer
Navis Learning

Kathleen Horton is a Studio Director and Master Instructional Designer at Navis Learning a BLR brand. For more than 20 years, she has worked in a variety of L&D roles. She has developed and managed many successful classroom and online training programs for wide range of industries, roles and audiences. She was the Director of e-Learning for Fidelity Investments where she built their first client e-learning library, and most recently she was an Sr. Learning Designer at PwC where she was a Brandon Hall Gold Medal Award winner for excellence in compliance training. Ms. Horton was an adjunct faculty member at the Center for Digital Imaging and Arts at Boston University. She holds a B.A. in Studio Art and English Communications from Emmanuel College and a master’s degree in Human Resource Education from Boston University.

Edward E. Hubbard, Ph.D.Edward E. Hubbard, Ph.D.
President and CEO
Hubbard & Hubbard, Inc.

Edward Hubbard, Ph.D., specializes in techniques for applied business performance improvement, Diversity Return on Investment (DROI®) measurement and analytics, instructional design, and strategic organizational development. He is an expert in organizational behavior, organizational analysis, applied performance improvement and ROI measurement strategies, strategic planning, diversity measurement and analytics, and strategic organizational change methodologies. He holds a Practitioner Certification and Master Practitioner Certification in Neurolinguistic Programming (NLP) and is the author of more than 40 books.

Myra Hubbard, Ph.D. Myra Hubbard, Ph.D.
Executive Vice President
Hubbard & Hubbard, Inc.

Myra Hubbard, Ph.D., the executive vice President of Hubbard & Hubbard, Inc., has many years of successful experience providing consultation to executives, work groups, and organizations. Her consulting engagements support managers, teams and organizations to become more inclusive, improve performance and increase productivity. She specializes in Organizational Behavior, Organizational Analysis, Employee and Business Resource Group Performance Improvement and Measurement Strategies, Diversity Measurement, Team Building and Organizational Change Methodologies. Her emphasis is on practical “how-to” approaches directly related to organizational goals and the empowerment of employees. She is co-author of the book “Measuring the ROI Impact of Employee Resource Groups (ERGs) and Business Resource Groups (BRGs): Ensuring Employee Resource Group Initiatives Drive Business and Organizational Results and the senior executive director of the International Association of Diversity and Inclusion ROI Professionals. She holds a Bachelors degree in Business and Psychology, a Masters degree in Counseling, California College Teaching Credentials, a Practitioner Certification and Master Practitioner Certification in Neurolinguistic Programming (NLP), a neuroscience discipline and earned a Ph.D. in Business Administration.

Daniel KurberDaniel Kurber
Certified Executive Coach/Master Facilitator
Coaching Sherpa

Daniel Kurber is a dynamic, engaging and innovative leadership & organizational development executive. He has honed his craft as a Master Facilitator and Certified Executive Coach while working for top Fortune companies such as Comcast Communications and U.S. Bank.

Specializing in internal executive coaching, cross-functional leadership, organizational development, diversity & inclusion, employee resource groups, team optimization and innovative employee engagement techniques, Mr. Kurber has proven success in employee satisfaction, retention and organizational loyalty.

With his larger than life personality and thoroughly engaging facilitation style, he is able to lead audiences on an exciting journey of self-discovery and social awareness that will transform the way they grow, develop and lead others.

Sharon LucasSharon Lucas
CDT3 Training

Sharon Lucas offers over 28 years of experience in the field of Organizational Learning and Development, Facilitation, Executive Coaching and Instructional Design. She began her training career working for a private investigator, training others on how to detect cellular fraud, working on a kidnapping as well as gang related crimes. Ms. Lucas transitioned to corporate to do what she loves most, building and leading the learning and development function. For the past 16 years she has had the privilege of partnering with a multitude of organizations providing innovative learning and organizational solutions as a consultant. Clients include GE, Synchrony Financial, Diamond Offshore Drilling, Noble Drilling, Toyota, Interliant, BBB, Eaton, Dick’s Sporting Goods, SK E&C, Nortek, SABIC, Americanized Benefits Consultants, Atkins, Fiesta Mart, Valerus, Houston Cellular and many others.

Ms. Lucas possesses the unique combination of offering instructional design, facilitation and organizational development solutions and has designed and facilitated Train the Trainer Sessions, Leadership/Management solutions, DISC Certification, Coaching, Team Building, Sales Training, Time Management, Business Writing, and Presentation Skills. She has worked with executive teams creating mission and vision statements for their organizations. Ms. Lucas has also consulted with companies to help establish competency-based succession planning, hiring and training processes and executive presentations. In addition, Ms. Lucas and her team have created innovative and engaging solutions including a Gamification Leadership Course, a portable Escape Room, virtual learning solutions, and Graphic Recording and Facilitation. Sharon is a highly energetic, interactive, fully engaging designer and facilitator who believes that participants need to be involved in the learning process to ensure the application and retention of the content.

Ms. Lucas holds a M.S. in Occupational Technology with a focus on Organizational Development, Training, Coaching and Instructional Design. She also earned a B.A. in Psychology with a minor in Sociology. Sharon is passionate about the design process, training and coaching, making it a goal to impact each and every one of the participants she comes into contact with. Her goal is to assist people and organizations in maximizing their effectiveness.

Terry PattersonTerry Patterson
Learning Solutions Practice Leader
Deloitte Consulting LLP

Terry Patterson, he leader of Deloitte’ Consulting LLP’s learning solutions practice, has a deep background in learning and leadership development specifically, and in talent management and other HR disciplines more broadly. Most recently, he has been leading large scale learning transformation engagements focused on helping clients reshape their learning organizations to deliver compelling career experiences for their workforces. A particular area of focus is linking learning with other core talent disciplines (performance management, leadership development, engagement, culture) around the central organizing concept of capability and career development in service of business strategy execution. He has over 20 years of experience as a consultant and corporate HR executive.

Her background ranges from startups, higher education, and state agencies to major health systems, insurance, and pharmaceuticals. She is also a geek for data that provides insight into the industry of creating and producing educational products.

Thomas A. TothThomas A. Toth
Managing Director and Founder
dWeb Studios, Inc. dWeb Studios, Inc.

Thomas Toth has over 20 years of global experience in the design and development of training programs and educational technology. He has led the creation and implementation of global learning initiatives for companies like Western Union, Janus Capital Group, and SafeNet. As a consultant, he has designed training programs for clients such as CHANEL, DiSH, Kelly-Moore Paint, Swarovski, Newmont Mining, the Walmart Foundation, Airgas, Murale and Trizetto.

Mr. Toth is a recognized as an expert and innovator in the area of online learning and is a regular speaker for the Association for Talent Development (ATD), and has delivered presentations to the eLearning Guild, the Association for Supervision and Curriculum Development (ASCD) and Pepperdine University. He is the winner of ELearning! Magazine's Learning Champion Award 2016 in the category of Mentor.

Mr. Toth is the author of the books Technology for Trainers, first and second edition, and a contributing author to both the ASTD Handbook for Workplace Learning Professionals and Michael Allen’s eLearning Annual 2012. His work in the area of leadership program development lead to an ASTD BEST award for training and development in 2008. In 2016, Learning! Magazine recognized Mr. Toth as a Learning Champion winner in the category of Mentor.

Donna VolpittaDonna Volpitta, Ed.D.
The Center for Resilient Leadership

Donna Volpitta, Ed.D., is an innovative educator and speaker. As the founder of The Center for Resilient Leadership, she makes brain science easy and applicable. Her Resilient Mindset Model, which draws on the latest research in neurology, psychology and education, has been applied to areas of leadership from parenting to corporate management. Dr. Volpitta is co-author of the book The Resilience Formula and co-creator of the Nametags Education Program. In all of her work, Dr. Volpitta provides practical strategies and numerous ways to apply the model.

Dr. Volpitta holds Board positions for One Revolution Foundation and Kids Helping Kids, both of which develop resilience in youth. She is a Founding Member and Global Presence Ambassador for Parenting 2.0 and an expert contributor for Understood.org. She has authored several articles, received a grant from the Department of Education, and has given presentations at numerous professional conferences. She holds a Doctoral Degree from Teachers College, Columbia University.

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Paris Las Vegas Hotel and Casino

3655 S Las Vegas Blvd

Las Vegas, NV 89109

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