Why ITSM Should Be Your Cloud--First Step
Friday, April 12, 2013 from 1:00 PM to 4:00 PM (EDT)
Time: 1:00-4:00 PM
Location: 5725 Delphi Drive, Troy, Mi 48098
Raffle item(s): A variety of ServiceNow branded items.
Summary: IT is experiencing a seismic shift. Users have access to technology in their personal lives that rivals what they have in the office. In many cases, they are bringing this same technology to work with them. The juxtaposition of mobile, social, and cloud is like nothing we have seen before. How can IT respond? Can the Service Desk scale and change to meet the demands of a radically changing IT landscape? How do we get started?
Speaker: Alex Ramos - Sr. Solution Consultant Service Now
When & Where
HDI Local Chapter; Motown
The HDI Motown Chapter is a Community of technology service and support professionals that provides regular Opportunities for its members to network, exchange best practices and enhance their skills through sponsored training and relevant educational programs.
As a legal not-for-profit corporation, chartered in December 1999, we host monthly chapter meetings at varying locations around the Metro-Detroit area and also offer some members only training and networking opportunities. All of our monthly chapter meetings are free and open to anyone working in or interested in the IT Service and Support industry.