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What Makes Customized Employment Work?

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Meadowbrook Inn

711 Main Street

Blowing Rock, NC 28605

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We all want quality, integrated employment that fits what a job seeker wants to do. But how? The ways we go about the work of employment supports make a huge difference in the outcomes we get. And how we – as an agency, as a leader, as an employment specialist – think about the work we do impacts what happens to the people we serve. This session will look at key principles to implementing quality customized employment. We need to embrace: Presumption of employability; high expectations; individualized services; educated, well trained staff; and be able to pay the bills! This session will discuss how we implement these values and acknowledge what makes it so very difficult to get past the typical ways we do the work. If we want to see people get better jobs, we need to change how we think about employment supports for people with disabilities.

Katie Wolf Whaley:

Katie Wolf Whaley, MSW, CESP, is the Director of the Kentucky Supported Employment Training Project and oversees other contracts with the state Office of Vocational Rehabilitation at the University of Kentucky’s Human Development Institute. She coordinates training and technical assistance for service providers and presents on personalized employment supports for people with disabilities across the state and nationally. She currently serves as the President of the Kentucky Chapter of APSE and sits on the national board of APSE. Katie holds a Bachelor of Arts degree from Ohio Wesleyan University and a Master of Social Work from the University of Kentucky.

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Meadowbrook Inn

711 Main Street

Blowing Rock, NC 28605

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