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Weekend Certified Scrum Master (CSM) Seminar - Build-Play-Learn Scrum (Toronto, ON)

Ram Srinivasan

Saturday, October 22, 2016 at 9:00 AM - Sunday, October 23, 2016 at 6:00 PM (EDT)

Weekend Certified Scrum Master (CSM) Seminar -...

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1 Ticket 23h 35m CA$1,595.00 CA$59.83 CA$215.13

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"Build-Play-Learn" Certified Scrum Master (CSM) Seminar

You see Scrum in action when the instructor uses Scrum to teach Scrum concepts (through exercises, simulations, activities, and skill-drills). You get to apply what you learn by building a product (a game about Scrum) and by using it i.e. playing the game that you created!! This novel brain-based active learning approach not only enables you to learn the concepts in a short amount of time but also gives you the opportunity to apply what you learn by building a real product.

Scrum is simple but is not easy. So, this seminar is about more than just the basics. You learn other important concepts (facilitation, coaching, mindset of a change agent), skills, tools, and techniques which good Scrum Masters should be familiar with to help their teams become high performing teams. There will also be many opportunities to explore challenges faced by organizations when they embrace Agile processes.


3 Reasons why should you choose Ram's Scrum Seminar

  1. Till date, Ram has participated/observed/co-trained/ with 24 unique CSTs (and has co-trained with many CSTs multiple times). He has also helped others become CSTs.  Ram believes in continuously sharpening his saw so his participants can get the best possible experience
  2. He also has an extensive background in coaching, facilitation and working with leadership teams in helping organizations transition to Scrum. So you get to hear battle stories from which you can learn. (Tip - if you are looking to hone your coaching / facilitation / leadership skills, ask him about the various programs he has attended) 
  3. Based on participant's feedback Ram's net promoter score is more than 98 (and 50 is considered excellent). If you are not satisfied, you get 100% of your money back, no questions asked !!

And best of all, Ram's past CSM participants get to attend a future refresher CSM course for free!! Good deal?

What previous participants have said about the Seminar

Ram has more than 140+ LinkedIn recommendations for his seminars and his seminars have been highly recommended by his past participants. Here are a few select recommendations, you can see all the recommendations here

 "The CSM course with Ram was one of the very best professional training courses I've ever taken in over 20 years. Ram is an absolute passionate and transforming advocate of Scrum: the game changer for innovative product and software development. He brought the material to life by using Scrum to teach Scrum - the concepts jumped off the page in our practical application and the roles, artifacts, rules and supplemental study tools kept us all engaged and excited about our Scrum development journey. I highly recommend this offering. I'll be using it next week immediately when back in the office!" -  Lynda Chandika Neil, PMO Leader at McMillan LLP

"Ram creates a great student-centered classroom environment where active learning takes place. He uses a wide range of skills, such as instructional technique, creativity, and a good classroom environment. I have had a two-days Scrum Master workshop with him and would recommend his training workshops to IT developers who are interested to be certified in Scrum Master, no doubt that his training sessions have lots to contribute to all departments who are migrating to Agile" -  Alireza Shirazi, Telecomm Program Manager

"I attended CSM training led by Ram in Oct 2015. The 2 day course was very well organized using SCRUM techniques which really helped demonstrate SCRUM. Ram was a fantastic instructor clearly very well qualified to instruct this course. He made it very fun and interesting. Really enjoyed the course and learned a great deal. Thanks Ram" - Maryann Schatteman, Sr Quality Assurance Consultant

"Ram is a very capable and experienced business educator who is knowledgeable about the curriculum and various facilitation methodologies. His insistence to stay away from power point use in the classroom makes learning interactive and relevant for his students not to mention the extra time he offers to guide and assist his students outside of class hours" - Farouk Visram, Senior Project Manager at Loblaw Digital

"I've just completed Ram's 2-day course for the Certified Scrum Master. Well spoken, energetic and extensively knowledgeable both as a coach and practitioner of Scrum/Agile, you would be hard pressed to find another course offering better than Ram's. I plan on taking Ram's Certified Scrum Product Owner course. Between the hands-on exercises, the printed material, the videos and course-driven-scrum board - as a student you will learn the essentials of becoming a great Scrum Master. And I will read pages 32, 33, 34, 35 regularly (thanks, Ram!)" - Sheila Hobeck, Technical Project Manager/Scrum Master

"Ram has an aura of confidence around him, you get to know his depth of knowledge only after few interactions. I am glad I attended Ram's CSM training, his knowledge of the topic is very deep and he knows to convey it well. Overall I would definitely recommend Ram to my colleagues and friends for any future educational needs" - Jitendra Wadhwani, AVP at Barclays

"I attended the Certified Scrum Master course and Ram was our Trainer. Ram made the course interesting, engaging, hands-on, practical, pragmatic. I participated in a lot of activities which included the use of examples, personal stories, question and answer sessions while also using the course workbook. This helped me to understand the Scrum framework properly and prepared me in advance for the test which I took and passed three days after in flying colours. I highly recommend Ram Srinivasan as a good Certified Scrum Trainer to anybody interested in getting trained on Scrum." - James Bassey, Information Technology and Services Professional

"Ram is a gifted instructor. I had the opportunity to attend the CSM and CSPO trainings' conducted by him in India, that I found extremely valuable. He willingly gave his time to responding to questions thoroughly.  Ram has his unique approach towards training. He ingrains the details of the process via introducing intuitive games. I am particularly impressed by Ram’s ability to handle diverse audience in his training's, it seemed to come naturally to him.  I was always in awe of Ram's ability to command a room and get people on board with ideas—even people who were initially on completely different pages" - Sai Durga Bhavani Pallothu, Lead Analyst at CGI

"Ram has a unique ability to walk large groups with diverse backgrounds through content that goes against the norm of traditional thinking - or, 'unlearning'. His methods create a balance between understanding the fundamentals of the content and creating an interactive environment to understand the concept in practicum. This is a rare trait that would be invaluable to any organization seeking not just a trainer, but a true coach - which are not necessarily one in the same. I would recommend that any organization seeking someone who can help transform the thought process and approach of a team to seek out Ram to help them begin and achieve their journey." - Jeremy Boorman, Sr. Engagement Manager at Capgemini

"Ram is an excellent Scrum trainer. Not only is he an expert at Scrum methodologies, he was also able to demonstrate/transform by giving his real time experience in ways that were engaging and were very informative. As a Certified Scrum Trainer, his connection with his audience is authentic, caring and even entertaining" - Abdul Rahim Mohammed, QA Manager at TELUS

"I recently completed CSPO certification with Ram and highly recommend his Agile and Training expertise. His knowledge and experience with Agile is outstanding and supports the class materials very well. His facilitation skills helped make the class a success - the challenge was a broad range of agile skills and experience - yet he listened to all class needs, moderated, and found a way to keep all customers satisfied. I look forward to more Agile interactions with Ram in the future!" - Vito Wasniewski, Technology Program Manager 

"I attended Ram's 2 days CSM workshop. I must say it was one of the best workshops/ trainings I've attended. There was not single dull moment! His games/ exercises were very impactful. He makes understanding concepts a breeze" - Sutap Choudhury, Agile Coach at Amdocs

"I was a part of the CSM batch which Ram has trained. I found his coaching, teaching and mentoring skills at par with any of the best trainers that I have met in my life. He has an indepth knowledge of Scrum and makes it easy to understand with his Games implementing Scrum that he made us do during the training. I wish him all the best for all his future endeavors." - Anshul Saxena, Technical QA Architect at Pitney Bowes

"I attended Ram’s CSM course in Toronto. The course was well-structured, group dynamic, and individually engaging. Ram was consistently providing real-life examples that ensured that everyone understood that Scrum can work for all organizations. Thank you Ram!" - Elizabeth Macaulay, Digital Asset Manager at Momentum Digital Solutions

"I attended a 2 day "having fun" session with Ram. It had games. It had post it notes. There were moving around in the conference room, meeting a lot of fellow minded , there were lots of engaging interesting discussions. Gradually in the course of 2 days the walls of the room were filling up with post it notes, interesting information, colours, games. Yes, it was a CSM class conducted by Ram. We were actually learning all these while. Excellent method, excellent coach, excellent guide. Knowledge that I gained I could use the next day in my team at work, and increased the teams productivity as well. The values I now bring back, motivate the team even more and our management as well. Thank you Ram" - Saurav Sen, Project manager/Business Analyst at Nissan Canada Inc 

"I attended a CSPO training from Ram and he was a great coach. His teaching and methods were very engaging, filled with case studies and interactive group activities that offered much more than just learning Scrum theory off a book or website. I definitely recommend his course to anyone who wants to be more effective at their jobs in a product management environment." - Yiwen Sim, Product Manager at Self Care Catalysts

"I came in contact with Ram when I was looking for a certified Scrum training. I came across his course on Scrum Alliance titled "Build-Play-Learn". Initially, I was a bit apprehensive about the "play" thing and was not sure if I should take the course. Now after completing the course, I am glad that I took it.  The course was itself a journey in Agile life-cycle, looking at the Scrum ways of doing things from various perspectives. Ram has strong grasp of concepts and knows how easily to teach them to his students. His innovative ways of explaining even the most basic concepts keeps you engrossed and focussed. In his hands-on workshop he makes you perform in the capacity of various Scrum Roles and takes you through all the Scrum rituals in a step-by-step manner, which makes it easy to understand the Scrum even for the newbies. I wish Ram good luck and hope he would keep enlightening more and more people about Agile and Scrum using his excellent and innovative coaching skills." - Piyush Rahate, Technical Architect at Prowareness

"I attended the CSM course facilitated by Ram early January, in Montreal. That was a very interesting course, well-structured and he even demonstrated scrum principles while giving the course. Ram is clearly an expert with the scrum framework and he’s consistently providing real-life examples, which helps everyone to understand the concepts easily. I would recommend this course to anyone interested into Agile methodologies. Thanks Ram!" - Francois Bellavance, Senior Consultant at CGI

"Ram has guided me excellently towards obtaining my CSM certificate. His real world examples & group activities of Scrum framework helped me relate the subject matter in a very interesting way. However, that only speaks of one side of his capabilities. He is one of the few professionals in the industry who believes in the significance of Servant Leadership & Emotional Intelligence in project management, especially for a Scrum Master. I wish him all the best in his future endeavors." - Tanvir Ahmed, Agile Project Manager/Scrum Master at Scotia Bank (through Tech Mahindra)

" I had scrum training with Ram some time ago and it was one of the most engaging and pedagogical training that I received in my years in IT. It was very well organized in terms of the material, the tools and the method to teach. Passing the certification exam was very easy after that " - Fernando Martinez, Sr. QA & Performance Test Manager at CGI

"Ram has guided me through his excellent training course and now I too am an officially a CSM. Ram has shown me the light, and now I understand that providing my clients with maximum value is intrinsically tied to using the Agile Scrum Approach. In fact, I want to be a "RAM" one day! A mentor & coach that is." - Terry-Ann Watson, Business Analyst / Project Consultant at Manulife Financial

You can see all the recommendations for his courses in Ram's Linkedin profile

Learning Objectives:

All CSM courses are taught only by Certified Scrum Trainers as per Scrum Alliance's CSM Learning Objectives. And to help you succeed at work, as a participant of this course, you get post-course support by getting free access to Coaching Circles and Book Clubs which are run on a regular basis.  In the seminar, participants learn the following concepts:

The Basics

  • Agile values and principles
  • Defined vs. Empirical Process
  • Iterative-incremental Product Development
  • Overview of the Scrum Framework

Scrum Master

  • Scrum Master as a Master of Scrum Framework
  • Scrum Master's service to Development Team and Product Owner
  • Scrum Master as the Organizational Change Agent

Product Owner

  • Product Owner's authority and responsibilities
  • Avoiding dysfunctional Product Ownership

Development Team

  • Size and attributes of the Development Team
  • Self-organization through Team self-design

Product Backlog

  • Creating the initial Product Backlog from Product Vision
  • Product Backlog Refinement
  • User Stories as Product Backlog Item

Definition of Done

  • Building the Product Increment as per Definition of Done
  • How "Technical Debt" increases cost of change


  • Usefulness and limits of Estimation
  • Relative Estimation techniques (Planning Poker®, Affinity Estimates, T-Shirt Size)

Sprint Execution

  • Sprint Planning - capacity and velocity based planning
  • Sprint Backlog
  • Tracking progress during Development
  • Daily Scrum
  • Sprint Review
  • Sprint Retrospectives
  • Abnormal termination of Sprints

Release Management

  • Release Planning- Balancing Scope, Time and Cost when using Scrum
  • Managing and Tracking Progress

Scaling Scrum

  • Scaling Scrum using Large Scale Scrum
  • Multi-team coordination and collaboration
  • Multi-team Release (scope/date) projections

About the course:

The course fee includes a two-year membership with Scrum Alliance, and costs associated with the CSM test. Participants will earn 15 PDUs towards their PMP certification. This course also provides 15 (of the required 21) contact hours needed for PMI-ACP examination.

Benefits of taking this course

  • Ability to attend a "refresher" CSM seminar at very minimal cost or for free. 
  • Participants 100+ page workbook. The workbook includes class exercises, reference materials, case study (and links to multiple case studies) and a practice CSM test
  • Access to free practice test to help you take the CSM test with absolute confidence. To date, none of Ram's students have failed the test.
  • Access to free e-books, published white papers, articles written by experts, and other references that Scrum Masters will find helpful
  • Acces to Excel templates for Release Reports, Burndown/Burn-up charts, and Release Scope calculator based on historic velocity.
  • Free access to Coaching Circles and Book Clubs run by the Ram.
  • References to other free tools, questionnaires, and inventories which can be used with teams and organizations towards assessing their Agile maturity.


Does the course include the cost of certification?

Yes, the course fee includes the cost of certification

When can I take the test after attending the seminar?

You can take the test within 2 -3  business days after completion of the seminar

Where do I take the test?

You can take the test from any place you like. Starbucks, office, home, park, beach... 

What is the duration of the test?

It is recommended that you allocate 1 hour to take the test. 

Is my registration/ticket transferrable to another person?

Yes, it is. You would have to let the organizer know about it ahead of time 

Can I update my registration information?


Do I have to bring my printed ticket to the event?

If you are transferring the ticket, please bring the original ticket to the event

What is the refund policy?

If canceled within 15 business days of the event (not including the seminar start date), 50% of the registration fee will be refunded and PayPal fee and PayPal USD- CAD currency conversion charges will be deducted by PayPal on top of this. The refund will be issued through PayPal.

Refund amount = 50% of original ticket amount- PayPal fee - PayPal currency conversion charges. 

If the cancellation request is received before 15 business days of the event,  CA$200 will be deducted towards administrative costs along with PayPal fee and USD-CAD currency conversion charges (by PayPal) and the rest of the money will be refunded through PayPal. 

Refund amount = original amount - CA$200 - PayPal fee - PayPal currency conversion charges

Something came up. Can I attend the same seminar on a later date?

Yes, you can (if registrations are still open for the other course). Transfer request received up to 15 business days (not including the seminar start date) will not incur any charge. Transfer requests received within 15 business days will incur a fee of CA$350

The name on the registration/ticket doesn't match the attendee. Is that okay?

If you are registering on behalf of someone else, please let the organizer know

What about food?

A light breakfast and an afternoon snack will be provided. Participants are encouraged to make their own arrangements for lunch based on their dietary restrictions. Coffee and tea will be available throughout the day

What can/can't I bring to the event?

Please bring a notepad and pen to take notes (some locations supply it, some locations do not). Please also bring your water bottles so that you can avoid water spills.  While we try to accommodate food allergies/preferences as much as possible, not all venues can accommodate all requests, so if you have 

While we try to accommodate food allergies/preferences as much as possible, unfortunately, not all venues can accommodate all requests. So if it is a concern to you, please feel free to bring a snack bar / juices. 

You do not need laptops. 

Where can I contact the organizer with any questions?

Yes, you can. Please email  "" .  (yes, it is a plus, Gmail lets you use "+" sign in the email to create email filters. And I use this so that I can respond to you faster)

Have questions about Weekend Certified Scrum Master (CSM) Seminar - Build-Play-Learn Scrum (Toronto, ON)? Contact Ram Srinivasan

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When & Where

Courtyard by Marriott Downtown Toronto
475 Yonge St
Toronto, ON M4Y 1X7

Saturday, October 22, 2016 at 9:00 AM - Sunday, October 23, 2016 at 6:00 PM (EDT)

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Ram Srinivasan

Ram has the unique distinction of being a Certified Scrum Trainer, an Innovation Games® Qualified Instructor and a Professional Coach who specializes in coaching teams and organizations. He started as a developer and later moved to hold various roles including software architect, Project Manager, and Program Manager. Ram brings his in-depth experience in product development, technical craftsmanship, project management, coaching, facilitation, and conflict management to help participants understand how to apply Scrum.  In the recent past, he has been focusing on helping teams and organizations adopt Lean-Agile practices. Ram also holds multiple Agile/Project Management related certifications (PMP, PMI-ACP, SAFe Program Consultant, PSM, PSPO, IC Agile Professional). Ram regularly speaks at local meet-ups, user groups and conferences (see the complete list here). The slides of his presentations can he found here.

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Weekend Certified Scrum Master (CSM) Seminar - Build-Play-Learn Scrum (Toronto, ON)
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