$49 – $99

WEBINAR: What is Quality Spiritual Care and How Do We Measure It

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In the movement of health care from quantity to quality, spiritual care has lagged in establishing its value proposition. The common wisdom is that evidence for this domain of care does not exist. Consequently, the integration of spiritual care has suffered, and patients have not received the benefits of good quality care. In fact, evidence-based quality indicators for spiritual care do exist along with metrics and measures.

Join us Tuesday, January 15, for this presentation by Rev. George Handzo. This course will discuss the evidence for the value of spiritual care, the quality indicators which derive from that evidence, and a process for incorporating high quality spiritual care into any health care institution.

1 CEU included for nurses and social workers.

Webinar participants will be able to:

  • Define and discuss the best practice quality indicators for spiritual care in healthcare
  • Identify possible metrics and measures to assess for each quality indicator
  • Engage a process for moving quality spiritual care integration and measurement forward in your own institution



Rev. George Handzo, BCC, CSSBB

Director, Health Services Research & Quality
HealthCare Chaplaincy Network: Caring For The Human Spirit

As Director of Health Services Research and Quality at HealthCare Chaplaincy Network and President of Handzo Consulting, Rev. Handzo oversees projects devoted to the strategic assessment, planning and management of chaplaincy services and to developing the evidence for the efficacy of chaplaincy care. Rev. Handzo has authored or co-authored over 70 chapters and articles on the practice of spiritual care and chaplaincy care and was the co-principal investigator on a major grant from the John Templeton Foundation investigating the contribution of spiritual care to health care.

He is a past president of the Association of Professional Chaplains which in 2011 awarded him the Anton Boisen Professional Service award, its highest honor. He serves on the Geriatrics and Palliative Care Committee of the National Quality Forum the Distress Guidelines Panel of the National Comprehensive Cancer Network and the Advisory Board of the Palliative Care Quality Network. The Rev. Handzo is a graduate of Princeton University and Yale University Divinity School. He is a Certified Lean Six Sigma Black Belt.


Full attendance at the live webinar (you must attend a minimum of 50 minutes) is a prerequisite for receiving professional continuing education credit. Attendees requesting CEU credit must each call into the webinar individually using the call-in number and computer link from your instruction email for your attendance to be documented. If you do not follow these directions, there is no official documentation of your attendance, and you will not receive CEU credit for this webinar. Ask us about special arrangements offered to CCCC organization members.

You are also required to complete an online survey within 30 days following the webinar to receive a a CEU certificate or certificate of attendance. A link to the evaluation will be provided in an email sent to you within 48 hours following the webinar. The email will also include links to the presentation recording and slides. Certificates will be sent via email.

Nursing: Provider approved by the California Board of Registered Nursing, Provider #CEP 15403, for one (1) contact hour.
Social Work: Course meets the qualifications for one (1) hour of continuing education credit for LMFTs, LCSWs, LPCCs and/or LEPs as required by the California Board of Behavioral Sciences. CCCC is approved by the California Association of Marriage and Family Therapists to sponsor continuing education for LCSWs and LMFTs, Provider #91987.
Chaplains – This program may be used for continuing education credit for chaplains certified with the Board of Chaplaincy Certification Inc.

Cancellations must be made in writing no later than three (3) business days prior to the webinar, and faxed to (888) 789-9475 or e-mailed to info@CoalitionCCC.org, to receive a full refund. No refunds will be made after this date. Substitutions are encouraged and can be made by calling (916) 489-2222.

CCCC maintains responsibility for this course and its content. Please contact us at (916) 489-2222 or email info@coalitionccc.org with any questions, to address a grievance, or to request special ADA accommodation needs.

Note: When registering, please use the email address of the person attending the webinar.

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