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WEBINAR: User Stories, Use Cases, and Specifications by Charles Cooper

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Webinar for Tuesday, August 22, 2017

1200 Noon to 100 PM

As technical communicators, there are many tools/techniques and systems we use to get information to create our content. Two of the most powerful are User Stories and Use Cases. They are most useful when they are used in concert, but too often they are created and used separately.

Join Charles Cooper as he explains how they can be used together to gather information that can be fed into our content and how they can be leveraged to create specifications and test cases, making our roles of technical communicator more valuable within the organization.



Charles Cooper is Vice President of the Rockley Group. He works with companies to help them understand their content and ensure that it can be created, managed and published quickly and consistently - and still meet the needs of their users around the world. He's fascinated by the changing marketplace and the ways people expect to receive information.

Charles is a co-author of a number of books, including the ground-breaking Managing Enterprise Content: A Unified Content Strategy, Intelligent Content: A Primer, DITA 101: Fundamentals of DITA for Authors and Managers, Second Edition and eBooks 101: The Digital Content Strategy for Reaching Customers Anywhere, Anytime, on Any Device. He wrote the section on Adaptive Content for the recent collaborative publication The Language of Content Strategy, and the Responsive Design entry for The Language of Technical Communication.

Most recently he was is co-author of Intelligent Content: A Primer, released in September 2015.

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