Webinar: The Best Customer Service Experience by PayPal Product Leader

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Webinar: The Best Customer Service Experience by PayPal Product Leader

Product School hosts free daily Product Management events with top professionals who are there to help you level up your career!

By Product School

When and where

Date and time

Saturday, June 17 · 11:30am - 12pm PDT

Location

Online

About this event

  • 30 minutes
  • Mobile eTicket

DISCLAIMER: Register here to watch the stream or access the replay

No one becomes a good Product Manager in a day. But we help you look inside the minds of great PMs to understand the mindset that makes them succeed. Because Product Management isn’t just a role, it’s a worldview, a set of skills that guide the way you think, and most importantly: lead.

Main takeaways:

  • Key tenants to establish a scalable customer journey management product - capabilities and organization culture
  • Automating anomaly detection & experience personalization - Machine Learning and decision frameworks.
  • The role of customer journey analytics and AI.

Meet the Speaker: Pankaj Sarin

Pankaj is an Innovative Product Manager currently working at PayPal in the customer journey and AI Platforms. He has over 14 years of experience with business consulting and product.

View Speaker's Full Profile

The content of this event is for educational purposes only and does not include any specific facts of the presenter’s current or previous company. The opinions expressed in this event are solely those of the presenter based on personal experiences and do not reflect those of the company the presenter works for.

Get the FREE Product Book here and check out our curated list of Product Management resources here

Product School is the global leader in Product Management training with a community of over two million product professionals. Our instructors are Product Leaders working at top Silicon Valley companies, including Google, Netflix, and Amazon. Designed to fit into your schedule, all certifications are taught live, online, in small cohorts.

Disclaimer: by registering for this event I agree to receive email communications from Product School and all sponsor brands.

About the organizer

Organized by
Product School

Product School is the global leader in Product Management training with a community of over two million product professionals.

All of our instructors are Product Leaders working at top Silicon Valley companies including Google, Meta, Netflix, Airbnb, Uber, and Amazon.

Designed to fit into the work schedule of busy professionals, all certifications are taught live online in small cohorts.

Our methodology incorporates the hands-on activities, real-world case studies, tools, and frameworks needed to build digital products from end to end and lead cross-functional teams. Students receive personalized instructor feedback and career coaching to get a product management job or promotion.

In addition to the public certifications, Product School offers custom training for companies seeking to boost revenue by upskilling their teams and retaining top performers. 

We are committed to pushing the Product Management industry forward. With this aim in mind, we published the Amazon bestseller, The Product Book, host over 1,000 free events per year, The Proddy Awards, and ProductCon, the largest multi-city conference in the world for product managers.