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Webinar: Measuring and Improving CX as a PM by fmr Twilio Staff PM

Aug

10

Webinar: Measuring and Improving CX as a PM by fmr Twilio Staff PM

by Product School

Actions and Detail Panel

Sales Ended

Date and time

Wed, August 10, 2022

11:30 AM – 12:00 PM PDT

Location

Online event

Product School hosts free daily Product Management events with top professionals who are there to help you level up your career!

About this event

DISCLAIMER: Register here to watch the stream or access the replay

As a Product Manager, you benefit from mixing anecdotes and data to have an understanding of customer needs.

  • You can track the success metrics of your product launch better by defining output metrics vs intermediary signals of progress.
  • Sometimes you need to drive stakeholder alignment and internal process changes to improve customer experience
  • You can build your own checklist for product launch and for communicating with customers to ensure you have your metrics ready, your communication is well received, and you are driving the desired customer behavior.

We will discuss these and more in this webinar.

Come join us on Launch! Product School’s exclusive community for Product People to learn, exchange ideas and build better together.

Meet the Speaker: Harshal Patil

Webinar: Measuring and Improving CX as a PM by fmr Twilio Staff PM image

Harshal, a former Staff Product Manager at Twilio, transitioned from engineering to Product Management in 2016 and has mentored 50+ PM aspirants over the last three years, including as an MBA career coach, where his mentees awarded him with an NPS of 10.

View Speaker's Full Profile

The content of this event is for educational purposes only and does not include any specific facts of the presenter’s current or previous company. The opinions expressed in this event are solely those of the presenter based on personal experiences and do not reflect those of the company the presenter works for.

Get the FREE Product Book here and check out our curated list of free Product Management resources here

Webinar: Measuring and Improving CX as a PM by fmr Twilio Staff PM image

Product School is the global leader in Product Management training with a community of over one million product professionals. Our certifications are the most industry-recognized credentials by employers hiring product managers. All of our instructors are senior-level Product Managers working at top Silicon Valley companies including Google, Facebook, Netflix, Airbnb, PayPal, Uber, and Amazon.

Disclaimer: by registering for this event I agree to receive email communications from Product School and all sponsor brands.

Tags

  • Online Events
  • Online Seminars
  • Online Business Seminars
  • #job
  • #upskill
  • #productmanagement
  • #productmanager
  • #twilio
  • #prioritization
  • #breakintoproduct
  • #seminarortalk
Event ended

Webinar: Measuring and Improving CX as a PM by fmr Twilio Staff PM


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