$10

*Webinar* Mastering Customer Success

Event Information

Share this event

Date and Time

Location

Location

San Francisco

San Francisco, CA 94105

View Map

Event description

Description

Customer Success is a growing tech field and still a “best kept secret” in terms of career growth. This webinar is a straight shooting guide to making an impact as a customer advocate within a startup tech org. Attendees will be reminded of the true core functions of the role, how it integrates with other departments and what they can learn or improve to be an outstanding Customer star at any startup.

Takeways:

  • Breaking the Myths around Customer Success Management (What it is and what it isn’t)

  • A clear understanding of skills to gain or develop to excel in the role

  • Tips for improving your brand as an employee

Cairo Amani is a customer success leader, coach and consultant obsessed with Customer Experience for b2b software. A former career coach, sales and recruitment professional, Cairo’s diverse background has provided first hand looks at how many different businesses interact with their most valuable asset--their customers. When she’s not advocating for a product, Cairo blogs on medium, does public speaking on CS topics and runs the New York Chapter of Women in Customer Success (sponsored by Planhat).

Details/Info:

  • We will email you login upon registration, one week, 1 day, and 1 hour before the event.
  • FYI: Ticket sales stop at 10am PT/1pm ET to ensure everyone gets log in info.
  • Don't see your sign in link? Check your SPAM for an email from Tech Ladies or Eventbrite.
  • Still don't see it? Drop a line to sophie@hiretechladies.com
  • YES, webinars are recorded! If you buy a ticket, we'll send you a recording to watch approximately 1 week after it airs.
  • Please also note that we are unable to provide refunds after the webinar has ended.

A note on Tech Ladies Events:

Tech Ladies events are open to all genders.
Please review our Code of Conduct before attending a Tech Ladies event.
Interested in what we're doing? Join Tech Ladies

Share with friends

Date and Time

Location

San Francisco

San Francisco, CA 94105

View Map

Save This Event

Event Saved