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Webinar: ITIL 4 Foundation - Core Concepts and New Version Updates

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Detroit, MI

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Join NetCom Learning trainer along with Managed Learning Services leader NetCom Learning for a complimentary interactive webinar on "ITIL 4 Foundation: Core Concepts and New Version Updates".

Businesses worldwide invest heavily in adopting and implementing ITIL® into their business practices and upskilling their workforce with ITIL qualifications. This is due to the fact that ITIL is fundamental to businesses, it enables transformation and helps organizations realize value. With ITIL 4 releasing in the first quarter of 2019, there is a need for a smooth transition from ITIL 3 to ITIL 4.

In this webinar, you will learn the basics of ITIL and the updates included in ITIL 4 to get you started.


Date: 01/24/2019

Time: 1 P.M. Eastern Standard Time/ 10 A.M. Pacific Standard Time

REGISTER HERE: https://goo.gl/gCvjpZ



Agenda

  • Introduction to ITIL®
  • Updates included in ITIL 4
  • General Concepts of Service Management
  • Roles: Who Does What and Why?
  • Q&A session with speaker
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Detroit, MI

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