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Webinar: Business Etiquette in the Office

Alfaro Enterprises

Multiple Dates

Webinar: Business Etiquette in the Office

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Webinar: Business Etiquette in the Office

business etiquette training webinar

The rules of business etiquette are what guide professionals in all business interactions. Due to our different backgrounds, beliefs and culture backgrounds that comprise today’s workforce, businesses find themselves needing resources to train their employees on how to interact not only with clients but with each other. 

This seminar focuses on the office environment and the interactions we have with our colleagues that sometimes we neglect to pay attention to.  These interactions can be detrimental to your career because it's affecting how other's perceive you.  And, someone else's perception of you is their reality.   

 Topics covered: 

  • Communicating respectfully with everyone
  • Business Etiquette in the Office 
    • Closing your door
    • Working in cubicles
    • Workplace decor
    • Eating at your desk
    • Using a speakerphone
    • Courtesy at the copier and fax machine
    • The affects of gossip
  • Men and women working together
    • Romance in the workplace
    • The flirter and the flirtee
    • Dating policy 
    • Romances between manager and employee
    • Sexiest language
    • Responding to harassment
  • In the office kitchen
    • Storing food in the fridge
    • Cooking in the microwave 
    • Washing dishes and cleaning-up
    • The food thief
    • Everyone sharing 
  • Guard your reputation
  • Use the Golden Rule

 Audience: This program is designed for everyone who wants to ensure they are behaving in a professional manner at work and who want their behavior to be a positive reflection on who they are.  

Have questions about Webinar: Business Etiquette in the Office? Contact Alfaro Enterprises


Alfaro Enterprises

Mercedes AlfaroMercedes Alfaro is President and Founder of First Impression Management, Inc.  Ms. Alfaro travels throughout the United States and presents informative and up-to-date training programs to Fortune 500 companies, government agencies and Universities.  As a business advisor, coach and trainer Ms. Alfaro has the practical skills and knowledge to help others create a successful business presence.  Her corporate background spans more than two decades of experience working for IBM (including management, project management, customer service and training). Ms. Alfaro has traveled internationally representing IBM in European and Latin American countries.   

In addition to earning a B.S. degree from the University of Delaware and graduating with Honors, Ms. Alfaro is a certified Corporate Etiquette and International Protocol Consultant. Ms. Alfaro is also trained in verbal and non-verbal communication, including Neuro Linguistic Programming (NLP).

Ms. Alfaro injects her training with real-life applications that have consistently earned her excellent feedback and increasing success with her clients. Ms. Alfaro is a member of the National Speakers Association, has published articles in numerous business publications and has appeared as an expert etiquette advisor on various television networks including: ABC, CBS, UPN and FOX stations. Ms. Alfaro has also been quoted as an expert in business etiquette in articles published by The New York Time, The Chicago Tribune, the Los Angeles Daily News and the Atlanta Journal-Constitution. SHOWTIME) one of Ms. Alfaro’s Diversity training programs was part of a documentary.

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