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Washington D.C. User Group

Zendesk

Tuesday, March 5, 2013 from 7:00 PM to 9:00 PM (EST)

Registration Information

Type End Quantity
Attendee Ended Free  

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Event Details

Please join us at Logik's headquarters for our first Washington DC Zendesk User Group on Tuesday March 5th!

We'll provide dinner, a customer speaker and then we'll open it up to you to discuss and share Zendesk best practices. Every customer uses Zendesk differently, so there are lots of great things to learn and we want to ensure that you are getting the most out of your Zendesk. If you can't attend, please make sure to subscribe to the Washington DC user group forum to keep apprised of future events!

We'll also have a support advocate on-site to answer any questions you might have, help moderate the conversation or to look at your Zendesk to make suggestions on how you can improve its efficiency.

Agenda:
7:00 - 7:15pm: Arrival and meet n' greet with the Zendesk team
7:15 - 7:25pm: User Group overview from Community Evangelist, Marissa Root
7:25 - 7:30pm: Quick introduction from Albert Law, Logik
7:30 - 7:50pm: Brad Pollard, Vice President of Information Technology at Sourcefire shares how they use different implemenations of Zendesk on different teams
7:50 - 8:30pm: Open forum to discuss what Zendesk features, integrations and support issues matter most to you and your organization
8:30 - 9:00pm: Networking

Who should attend: This event is for Zendesk customers as it is a working session focused on topics related directly to our product but it can also be useful for people looking to learn more about our product.

We would love to hear if there are specific topics or questions you would like discussed - please answer the optional questions during registration to get them added to the agenda.

If you're also interested in joining us at the Arlington Customer Service Hang Out, please register here. The hang out is a casual happy hour, hosted by Zendesk.

We hope you can join us!

Have questions about Washington D.C. User Group? Contact Zendesk

When & Where


Logik Headquarters
1400 I St NW
#800
Washington, DC 20005

Tuesday, March 5, 2013 from 7:00 PM to 9:00 PM (EST)


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Organizer

Zendesk

Zendesk is the leading omni-channel customer engagement software solution. More than 80,000 customers such as Gilt Groupe, Uber, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Loved by both service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use. Learn more at www.zendesk.com.

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