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WaiTALK: How AI is transforming the customer journey

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Facebook Germany GmbH

Kemperplatz 1

10785 Berlin

Germany

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"I want the best, near me, right now." Todays customers expect a fast and personalised online experience. Technology companies like Google, Facebook or Amazon change the way customers communicate, search, find or shop through applied machine learning & deep learning. For the launch of our first WaiTALK in Berlin, we´ve invited five experts with different backgrounds and asked them to explain how companies can use technology to meet the changing customer expectations. WAI will explore how AI is transforming the customer journey with:


AGENDA:

6:30pm: Arrivals and Welcome

7pm - 7.20pm: "How AI & Data change customer care" by Sarah Al-Hussaini, COO at ultimate.ai

7:20pm - 7:40pm: "How we created personalized outfits for each of 27M customers" by Vilma Sirainen & Marta Skassa, Product Design Lead & Senior Product Manager at Zalando SE

7:40pm - 8pm: "The future of personalisation and automation: The Content-Lake!" by Norman Nielsen, Director of Growth at Omio/GoEuro

8pm - 8:20pm: "Why did the AI ditch the API to improve the customer journey" by Isabel Schwende, Co-Founder at Mobius Labs

8:20pm - 9pm: Networking


The event will be presented by Tina Nord, WAI Ambassador Berlin in cooperation with Facebook.

Graphic recording will be provided by Anne Lehmann


The event is free, everyone can join. The amount of seats is limited. Register today to secure your spot!

Looking forward to meeting you all there!

Team Women in AI (WAI)

www.womeninai.co - Join us!


#artificialintelligence #ai #womeninai #wai_germany #wai #waitalk



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Date and Time

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Facebook Germany GmbH

Kemperplatz 1

10785 Berlin

Germany

View Map

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