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WACO Customer Service Training (Richland)

Washington Association of County Officials

Wednesday, September 27, 2017 from 9:00 AM to 4:00 PM (PDT)

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Type Remaining End Quantity
Sept. 27 Richland Customer Service Training   more info 7 Tickets Ended Free  

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Event Details

This year the Washington Association of County Officials (WACO) is offering a one-day, in depth, Customer Service Workshop and Training. The training session will be FREE for all elected county officials, commissioners, and county employees.

Registration for the event will be on a first come-first serve basis.

ABOUT THE TRAININGS WACO will be offering pre-training video modules for online viewing and learning prior to attending the one day Customer Service Workshop and Training. The training seeks to offer attendees a blueprint for building a culture of customer service in the workplace. All are welcome to join - the training is most beneficial if supervisors and leads can attend with members of their staff. We are very excited to be able to offer you this seasonal, regional training for the fourth year in a row. Please join us in September.

ABOUT THE EDUCATOR Dr. Bob Brown draws on his years as a writer, public speaker, psychologist, and educator to bring you this year’s education series. As an expert in customer service, leadership development and team building, his approach is not limited to service standards or improved service behaviors – but helping ongoing workgroups design a service culture that will work for them long term. He presents material that enable participants to see service in every personal interaction, sense a new commitment to support one another and work together to monitor service and continually improve. Dr. Brown emphasizes the role of leadership.

The 2017 Summer Training Series is brought to you in part by the Northwest Credit Union Association. Additional sponsorship support was provided by the Washington Rural Counties Insurance Program (WRCIP).


Boxed lunches will be available for order (please note your order and send to WACO - This is not part of the event registration and is completely optional for participants.

View the menu here:

Drinks are NOT INCLUDED in the price and have a separate listing in the menu.

Lunch order cut-off date is Aug 31. Please add 8.6% to your payment for taxes.
Payment options: Check or Invoice
Payment by checks are payable to Washington Assocation of County Offiicials. 206 Tenth Ave SE; Olympia, WA 98501. Payment by invoice require the billing address, contact phone number and email, and address of invoice recipient. 

Have questions about WACO Customer Service Training (Richland)? Contact Washington Association of County Officials

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When & Where

Richland Public Library
955 Northgate Drive
Richland, WA 99352

Wednesday, September 27, 2017 from 9:00 AM to 4:00 PM (PDT)

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Washington Association of County Officials

The membership of the Washington Association of County Officials (WACO) includes elected county assessors, auditors, clerks, coroners and medical examiners, prosecuting attorneys, sheriffs, treasurers and comparable appointed officials in charter counties. WACO is a non-profit, nonpartisan organization.

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WACO Customer Service Training (Richland)
Things to do in Richland, WA Seminar Government

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