VP of Professional Services ($200K/yr) - Online Hiring Event

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Sales Have Ended

Registrations are closed
Thank you for your interest in this event. The registration for this Online Hiring Event has ended. Please make sure to check the Crossover Company Profile for upcoming Hiring Events!
Event description

Description

We're running an Online Hiring Event on January 5th, 2019, to hire VPs of Professional Services ($200K/yr).

Online Hiring Events are live forums designed to enable you to understand the role and requirements through an interactive Q&A session followed by a self-directed testing process. The testing takes between 3-5 hours to complete. It’s worth taking the time to finish all the tests because we evaluate every single complete application to find the top talent.

This event will include all testing required to apply for the role. Upon grading the tests, and if you advance, we will set up an interview with the hiring manager.

You can see more details about this role here:

https://www.crossover.com/vp-of-professional-services?utm_campaign=Jan5event


As a Vice President of Professional Services, your mission is to manage a team of IT professionals that will provide expert techno-functional consulting services to telecommunications and enterprise software companies.

This exciting opportunity allows those who can rise to the challenge, to integrate a factory-style approach to the acquisition, integration, and support of a variety of products in our vast and rapidly growing portfolio. You will be challenged to change your management style to align with our productivity tool WorkSmart Pro, to effectively manage your team and achieve metric goals.

You will report directly to the Senior VP of professional services. Under his leadership, you will understand how our factory style approach allows creating unified processes that can be implemented across our portfolio and integrated into newly acquired companies. You will be expected to evaluate and conduct deep dives into issues, and create strategic action plans to deliver consistently high-quality professional services.

VP main responsibilities are:

  • Manage a professional services team of +100 individual contributors

  • Be responsible for the overall delivery of customized solutions to clients. This includes managing an IT services team which includes project managers, solutions architects, and implementation consultants.

  • Be creative in appointing the right resource from your team, encouraging and managing the team to deliver success both technically, and personally

  • Manage projects with daily progress and weekly quantifiable results

Clearly and effectively communicate and document process changes

Candidate Requirements:

What you need for this position:

  • Master’s degree in Engineering or Business related disciplines

  • +15 years of experience in Engineering, R&D or professional services

  • +5 years of experience in Telco

  • Extensive experience in leading a large organization of +100 individual contributors

  • Experience in managing multiple $5M - $10M professional services projects across more than a single product, while achieving 40%-60% of margin

  • Have perfect spoken and written English

  • Ability to communicate with several diverse techno-functional teams

  • Experience in overseeing the implementation process of client-facing SaaS projects

  • Skilled at communicating effectively with software engineers, technical customer support teams and project managers

Other highly desirable skills/experience include:

  • Willingness to un-learn management styles that you use before and re-learn how to manage a team under our own “Worksmart Pro” productivity management model

  • Strong organization skills, experience leading and working across large multi-functional teams with direct and indirect influence

  • Strong cross-functional experience, project management, consulting technology and process improvement skills

Register by clicking the green button. The Webinar address and test platform link will be sent to confirmed candidates by email.

Join our community of remote professionals!

We have over 4,000 Crossover team members and are growing our network around the world. Watch this video to hear from team members in Brazil, Russia, Poland, Argentina, Turkey, Romania, Ukraine, and Hungary. https://youtu.be/L_hhRUutsko


We have over 4,000 Crossover team members and are growing our network around the world. Watch this video to hear from team members in Brazil, Russia, Poland, Argentina, Turkey, Romania, Ukraine and Hungary.

Watch the Pre-Event Checklist Video:

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