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VP of Professional Services ($200K/year) - Online Hiring Event

Crossover

Saturday, January 19, 2019 from 1:00 PM to 7:00 PM (UTC)

VP of Professional Services ($200K/year) - Online...

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Event Details

We're running an Online Hiring Event on January 19th, 2019, to hire for the VP of Professional Services ($200K/year) role.

Online Hiring Events are live forums designed to enable you to understand the role and requirements through an interactive Q&A session followed by a self-directed testing process. The testing takes between 3-5 hours to complete. It’s worth taking the time to finish all the tests because we evaluate every single complete application to find the top talent.

This event will include all testing required to apply for the role. Upon grading the tests, and if you advance, we will set up an interview with the hiring manager.

You can see more details about this role here:

https://www.crossover.com/vp-of-professional-services?utm_campaign=Jan19event



As a Vice President of Professional Services, your mission is to manage a team of IT professionals that will provide expert techno-functional consulting services to telecommunications and enterprise software companies.


We are looking for a seasoned leader with extensive experience in delivering customized solutions to telecommunications and enterprise software companies by managing the implementation of professional services projects.


Responsibilities:




  • Evaluate, design, build, and integrate, solutions based on customer’s requirements
  • Increase utilization of the “Factory” model lead by the SVP
  • Create and manage project plans to help customers implement our software and services (includes activities such as kickoffs, implementation monitoring, data integration, planning/forecasting, SOW’s creation)
  • Hire, train and manage a team of IT professionals.
  • Be able to define metrics to measure your team’s performance using our own software-based tool to improve processes, staffing, and productivity in order to deliver customer success on every project while achieving productivity improvements of 25% QoQ
  • Continually assess the extent to which each customer is realizing the full potential of their engagement with our software and services, working with them to increase value over time


Mandatory requirements:




  • Master’s degree in Engineering or Business related discipline
  • Advance English level
  • 15+ years of total experience in Engineering, R&D or professional services
  • 5+ years of experience in a senior professional services lead role for telecom companies
  • Seasoned consulting experience in the telecom industry. You need to master Telco language.
  • Extensive experience designing, implementing and delivering customized software solutions to telecom companies
  • Demonstrated knowledge of hardware, software, networks, and architecture
  • Strong experience managing a team of 100+ people
  • Skilled at working with technical project managers, engineers and developers to guide their weekly outcomes
  • Experience in managing multiple $5M-$10M complex consult services across more than a single product
  • Extensive experience being accountable for project delivery success
  • Strong operational, project management, consulting technology and process improvement skills
  • Excellent written and verbal communication skills with the ability to present at an executive level





What you need for this position:





  • Master’s degree in Engineering or Business related disciplines
  • +15 years of experience in Engineering, R&D or professional services
  • Extensive experience in leading a large organization of +100 individual contributors
  • Experience in managing multiple $5M - $10M professional services projects across more than a single product, while achieving 40%-60% of margin
  • Have perfect spoken and written English
  • Ability to communicate with several diverse techno-functional teams
  • Experience in overseeing the implementation process of client-facing SaaS projects
  • Skilled at communicating effectively with software engineers, technical customer support teams and project managers

Other highly desirable skills/experience include:





  • Willingness to un-learn management styles that you use before and re-learn how to manage a team under our own “Worksmart Pro” productivity management model
  • Strong organization skills, experience leading and working across large multi-functional teams with direct and indirect influence
  • Strong cross-functional experience, project management, consulting technology and process improvement skills

Register by clicking the green button. The Webinar address and test platform link will be sent to confirmed candidates by email.

Join our community of remote professionals!

We have over 4,000 Crossover team members and are growing our network around the world. Watch this video to hear from team members in Brazil, Russia, Poland, Argentina, Turkey, Romania, Ukraine, and Hungary. https://youtu.be/L_hhRUutsko

We have over 4,000 Crossover team members and are growing our network around the world. Watch this video to hear from team members in Brazil, Russia, Poland, Argentina, Turkey, Romania, Ukraine and Hungary.



Watch our Pre-Event Checklist Video:

Have questions about VP of Professional Services ($200K/year) - Online Hiring Event? Contact Crossover

When

Saturday, January 19, 2019 from 1:00 PM to 7:00 PM (UTC)


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Organizer

Crossover

https://www.crossover.com/

At Crossover we believe the best talent is located all around the world. With more than 2,000 team members in more than 100 countries, we match highly skilled professionals with leading companies for remote working partnerships. All our positions are full-time, long-term and offer working flexibility: work from anywhere that’s most productive -- or now in select cities, collaborate and work at co-working sites as well.
 
There’s a lot of great activity around the world at Crossover. From our international recruiting tour featuring hiring events across South America, Europe and Asia— to the rollout of our co-working sites in select cities, there is always something going on at Crossover.
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