Virtual Standards of Quality Certification Training

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Virtual Standards of Quality Certification Training

REGISTRATION ENDS at 8pmET on 7/17/23 (U.S.) and 7/13/23 (outside of the U.S.)

By National Family Support Network

When and where

Date and time

July 27 · 8am - July 28 · 2pm PDT



Refund Policy

Refunds up to 30 days before event
Eventbrite's fee is nonrefundable.

About this event

  • 1 day 6 hours
  • Mobile eTicket

How can we work with families most effectively?

What does it mean to be a quality Family Strengthening and Support program?

How can Programs use the Standards to advance diversity, equity, and inclusion?

The newly-revised nationally-adopted Standards of Quality for Family Strengthening & Support are used across the country by public departments, foundations, networks, community-based organizations, and families as a tool for planning, providing, and assessing quality practice.

Based on the Principles of Family Support Practice and the Strengthening Families Framework and its research-based evidence-informed 5 Protective Factors, the Standards have created a common language across different kinds of Family Strengthening and Family Support programs such as Family Resource Centers, home visiting programs, and child development programs.

The Certification Training details how the Standards can enhance work with families. Whether you are program staff setting up a new program or strengthening an existing one, the Standards provide a blueprint for implementing best practice. In follow up surveys at 3 months and 9 months after the Certification Training, more than 91% of respondents indicated that the Standards enhanced their Program's work with families.

Participants who successfully complete the training will receive a certificate from the National Family Support Network, valid for two years. More than 15,000 people have successfully completed the Certification Training to date in the U.S. and Canada.

Topics Covered:

  • History of the Family Support Field
  • Principles of Family Support Practice
  • Strengthening Families Approach and its 5 Protective Factors
  • Family Centeredness - How can we develop and implement a program that is centered on the needs of families?
  • Family Strengthening - How can we help families to build upon their strengths for achieving success?
  • Diversity, Equity, and Inclusion - How can staff and families value, respect, and embrace families’ diversity, and advance equity and inclusion?
  • Community Strengthening - How can programs and families build strong communities?
  • Evaluation - How do we know how well our programs are serving families?

Recommended Participants:

Management and direct service staff in the Family Support and Strengthening field. Teams of Executive Directors, Managers, Coordinators, and Direct Service staff are highly encouraged to participate together, because each has a key role to play in implementing the Standards effectively.

Please note:

1.) The training will take place on DAY 1: 11:00am-5:30pm ET and DAY 2: 11:15am-5:00pm ET, including breaks.

The training will begin promptly at 11:00am ET (10:00amCT, 9:00amMT, and 8:00amPT) on Day 1 and 11:15amET (10:15amCT, 9:15amMT, and 8:15amPT) on Day 2. Please plan accordingly, as latecomers and those who do not participate in the full training each day will not receive certificates.

2.) When completing the registration, please specify the physical shipping address to which your training manual should be mailed in advance of the training. Without a hard copy of the training manual, you will not be able to participate.



Important note: When completing the registration, please specify the physical shipping address to which your training materials should be mailed in advance of the training. Without a hard copy of the training materials, you will not be able to participate.

Please note the earlier deadline to register for residents outside of the continental U.S.

Training Payment Methods

Credit Card: Through Eventbrite

Check: If you would like to pay by check, please contact Michael at He can also provide an invoice, if needed. Registration is not confirmed until payment is received.

If you need the W9 of the NFSN's fiscal sponsor, Washington Regional Association of Grantmakers, please download it here.

Refund/Cancellation Policy

We understand that unexpected circumstances may arise, and have developed policies that balance those with the costs of providing trainings:

Cancelation Policy: Registration may be canceled until 5pmET on July 10th for a refund minus a $50.00 processing fee. Cancelation requests should be emailed to Mary Robinson-Griffey at There are no refunds after July 10th.

Transfer Policy: Registration may be transferred to one of the next three available trainings for a $25.00 processing fee, up and until 24 hours before the scheduled start of the training. Transfer requests should be emailed to Mary Robinson-Griffey at



About the organizer

Founded in 2011, the National Family Support Network (NFSN) is a membership-based organization comprised of state networks of two or more Family Resource Centers working together within a collective impact framework to ensure coordinated quality support for families. As the United States’ coordinating body for Family Strengthening & Support networks, the NFSN currently has 38 member networks, comprised of more than 3,000 Family Support and Strengthening organizations, representing the great geographical and demographic diversity of the nation.
The mission of the NFSN is to promote positive outcomes for all children, families, and communities by leveraging the collective impact of state networks and championing quality family support and family strengthening practices and policies.