Vicarious Traumatization and the Helping Profession

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Amos House

460 Pine Street

Providence, Rhode Island 02907

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Vicarious trauma is “the emotional residue of exposure that counselors have from working with people as they hear their trauma stories and become witnesses to their pain, fear, and terror that trauma survivors have endured. It is important not to confuse vicarious trauma with burnout.” (American Counseling Association).

Many of the men and women we work with that are homeless have experienced multiple traumas as they navigate the streets, prisons and the shelter system. As practitioners we bear witness to these traumas and through this process, can become overwhelmed with the burden of carrying our clients’ stories.

In this workshop participants will gain an understanding of how to identify symptoms of vicarious trauma as well as review strategies to cope with these symptoms when and if they arise. Participants are encouraged to bring situations they deal with in their every day work life that cause them concern.

Coffee and light refreshments will be served.

A certificate of completion will be provided to all participants that complete the session. The certificate can be used to apply for CEUs for various disciples such as social work, peer certification and more.

Trainer: Eileen Hayes, President & CEO of Amos House, has been a social worker for 33 years. She received her Masters Degree from NYU School of Social Work in 1984. Throughout her career she has held a variety of positions including the Director of Services for Adolescents and Young Families at the YWCA of New York and the Director of Parenting Education Services for the New York City Department of Health. From 1990 to 2001 she combined her private psychotherapy practice with her work as a national consultant for MDRC, a research organization that implemented a range of promising programs to address issues of poverty and unemployment for unemployed and underemployed adults throughout the country. Ms. Hayes joined Amos House in 2001 as President/CEO. Amos House is a social service agency and soup kitchen in Providence Rhode Island that provides recovery housing, training and employment for poor and homeless men, women, and children.

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Amos House

460 Pine Street

Providence, Rhode Island 02907

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