Veterinary Team Workshop-Improve Client Experience
Thursday, January 16, 2014 from 6:00 PM to 8:30 PM (MST)
Client Service vs Client Experience;
Differentiate and Excel
CACVT members approved for CE!
Colorado SBVM reviewed CE request for Veterinarians. Will keep you posted.
When: January 16th, 2014
Time: 6:00 FREE buffet dinner, presentation begins at 6:30 and ends at 8:30
Where: Breckenridge Brewery, Denver http://www.breckbrew.com/food/breckenridge-colorado-craft Parking available to the North and West of the brewery. $5.00
Who: veterinary technicians, managers, veterinarians and team members wanting to learn how to improve the client experience, building stronger relationships, improving compliance and pet care. Everyone wins!
Educational Facilitator: Rebecca Rose, CVT
Sponsor: Liz Rubinstein of GingerLead http://www.gingerlead.com/
Continuing Education: Applying for 2 hours of CE through DORA, Colorado State Board of Veterinary Medicine
Cost: $15.00 (includes dinner and workshop)
Overview of Workshop
Differentiate between client service and client experience.
Enhancing the client experience.
Role playing, team dynamics and other possibilities.
Challenges in implementing and opportunities for the future.
Preregistration is encouraged. Register as many team members as you wish on one registration.
For more information, contact Rebecca at firstname.lastname@example.org
When & Where
Rebecca Rose, CVT
You will quickly realize Rebecca enjoys organizing gatherings of ALL kinds. She has been coordinating events, continuing education programs, and networking opportunities for over 3 decades, SERIOUSLY!
Now, as the President and Founder of CATALYST Veterinary Practice Consultants she is designing Veterinary Team Workshops. You may already understand that teams learning and engaging together, grow together. That is exactly what we are creating, opportunities for teams to gather in a casual, learning environment, in a Workshop experience.
Our Workshops are geared to offer an opportunity for advanced learning, an open exchange of ideas, networking and interaction. We embrace teaching the entire team! There will be handouts, group discussions, and homework. The more the team engages, the more they will get out of it and take with them to their veterinary hospital to implement and grow.
CATALYST Guest Speakers are veterinary experts within their field of specialty. Each speaker brings their story, experience and passion to the stage. We are honored to have them join us during our programs.
CATALYST Industry Sponsors enable us to offer our valuable programs at an affordable price for the entire team. We have partnered with them because of the products and/or specials they bring to the stage. Please thank them for their generosity and providing a meal.
Thank you for your interest in CATALSYT Veterinary Team Workshops! We are glad you are here!
Here's to your continued success!