Using patron engagement to improve your marketing and customer satisfaction

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New techniques can help you gain real customer insight and deliver products and services that meet their needs. Explore how a 360 degree analysis of patron engagement, coupled with patron feedback via surveys can help you drive patron engagement and the best possible service for your customers.

This webinar is part of Engage 2018, a free series of webinars designed to take your library's marketing to the next level. Visit the events page on our website to see the other webinars in the series.

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