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UserConf 2013

UserVoice & CoSupport

Friday, October 18, 2013 from 9:00 AM to 8:30 PM (EDT)

San Francisco, CA

UserConf 2013

Ticket Information

Ticket Type Sales End Price Fee Quantity
Regular Ended $449.00 $0.00
Group tickets   more info Ended $399.00 $0.00
Saturday Mystery Adventure!   more info Ended $50.00 $0.00
UserConf After Party Only - Extra Guest Ended $50.00 $0.00

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Event Details

The conference about keeping your customers (happy).

The first and only event of its kind focused completely on understanding and helping your customers. No thought leaders. No product pitches. Just customers.

For user-centric people—customer service managers and agents, community managers, operations, and even founders & product managers—who are passionate about doing the kind of work that earns kudos from customers every day.

To make things even better, UserConf 2013 is hosted at the San Francisco Zoo! Enjoy the focus of being away from SF proper and then an awesome afterparty...IN the Lion House!

Speakers include:

  • Andrew Spittle of Automattic (makers of WordPress.com)
  • Sonya Green of Github
  • Aaron Wheeler of Moz
  • James Rogers of Causes
  • Jeff Vincent of Wistia
  • And more!
Topics include:
  • 24/7 support with a remote team
  • Customer service analytics: from A to Z
  • Getting developers to actually act on customer feedback
  • Scaling through in-app help instead of hiring
  • Why startups should do phone support (& how to do it cheaply)
  • And more!
96% of past attendees said they'd return to UserConf. Isn't it time you find out what the buzz is about?


Schedule:

Thursday, October 17th - UserVoice Summit

3p-6p: UserVoice training & case studies @ UserVoice HQ
6p: Friends of UserVoice Reception

Friday, October 18th - UserConf

9a-10a: Breakfast, check-in, and rocket fuel
10a-5:30p: Presentations
5:30p-8:30p: Afterparty in the Lion House

Saturday, October 19th - Playtime

10:30a-2p: A guided group adventure in San Francisco! Departs from UserVoice HQ
Have questions about UserConf 2013? Contact UserVoice & CoSupport

When & Where



San Francisco Zoo!
Great Highway
San Francisco, CA 94132

Friday, October 18, 2013 from 9:00 AM to 8:30 PM (EDT)


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