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U.S. EPA: Free Preparedness Resources for Water Utilities (Webinar)

Event Information

Event description

Description

EPA will use your registration information solely for this event. We will not share your information with any third party.

Thank you for registering for the U.S. EPA: Free Preparedness Resources for Water Utilities Webinar at 1:00 PM Eastern Time on June 7, 2017!

NOTE: the following information will be included in your confirmation email.

To access the webinar, use the following URL:

http://epawebconferencing.acms.com/utilities7June2017/

• The webinar will start promptly at 1:00 PM Eastern Standard Time. Please log in 10 minutes early!

• To receive CEUs (for participating states), you must complete the evaluation at the end of the webinar.

• A link to the webinar recording will be made available to all registrants following the event.

• If you have questions prior to the webinar, please contact Karen Edwards (edwards.karen@epa.gov).

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If you have never attended an Adobe Connect meeting before

Test your connection: http://epawebconferencing.acms.com/common/help/en/support/meeting_test.htm

Get a quick overview: http://www.adobe.com/products/adobeconnect.html

Adobe, the Adobe logo, Acrobat and Adobe Connect are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

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Webinar Access Troubleshooting

Q: I am unable to access the webinar.

A: Please confirm your internet connection and use this Connection Diagnostic Tool to test your system: http://epawebconferencing.acms.com/common/help/en/support/meeting_test.htm. You do not have to install the plugin at the end, but you can to enhance your connection. If you have already done this and are still experiencing issues, try using a different browser and attempting to log into the webinar again. If you are still experiencing issues with webinar connectivity, please contact 202.448.8784.

Q: I don’t know my username and password to join the webinar.

A: You do not need a user name or password to join the webinar. Please select the guest option, type in your first and last name, and then click the “Enter Room” button. A new window or tab should open with the webinar room.

Q: I can’t hear the webinar.

A: Please check to make sure that your computer audio is not on mute and that your volume is turned up. If you are using headphones, make sure they are connected. If you are still experiencing audio issues, you can use the following call-in number: 1-866-299-3188 (access code: 202-564-3779). Please note that if you use this call-in number, it will be a listen-only opportunity (as is the webinar audio.) This webinar does not include an opportunity for asking verbal questions. You will be able to ask questions using the Q&A pod in the webinar room.

Q: Do I need a phone number to join?

A: Audio for this webinar is provided through your computer’s speakers. Please make sure that your computer audio is not on mute, is turned up to a reasonable volume. If you are using headphones, make sure they are plugged in.

Q: I still can’t connect to the webinar or hear the audio. Nothing is working.

A: Please call at 202.448.8784 troubleshooting support support@kearnswest.com

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