Universal Design for Customer Loyalty-Part 1
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Universal Design for Customer Loyalty-Part 1

Universal Design for Customer Loyalty-Part 1

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SDSU Extension Office

711 North Creek Drive

Rapid City, SD 57703

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Universal Design for Customer Loyalty is a four part workshop that aims to promote customer loyalty by increasing awareness about customer interactions with businesses and provide universal design strategies for business owners to enhance the experiences of their customers. Part one Expanding Our Understanding of Customer Service main idea will expand on promoting customer loyalty requiring us to expand our understanding of customer service to include the experiences of our customers interacting with the buildings and websites of our businesses.

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SDSU Extension Office

711 North Creek Drive

Rapid City, SD 57703

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