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Unified Technologies ShoreTel ECC Supervisor Training 2017 - Louisville, KY

Unified Technologies

Thursday, August 24, 2017 from 8:30 AM to 10:30 AM (EDT)

Unified Technologies ShoreTel ECC Supervisor Training...
Available Dates

Ticket Information

Type Remaining End Quantity
UT ShoreTel ECC SupervisorTraining - LOU
Free to all Managed Services and Comprehensive Customers. Others will be invoiced $200.00 upon completion of the class
34 Tickets Aug 24, 2017 Free  

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Event Details


Enjoy a Continental Breakfast and Learn about the ShoreTel ECC Supervisor Software

Location: 

     Unified Technologies - 11500 Blankenbaker Access Drive, Louisville, KY

 Session Objectives:

  1. Master the Enterprise Contact Center
  2. Learn to use manage agents
  3. Understand and create customer reports 
  4. Refresh your knowledge of call center terminology
  5. Meet other supervisors and share tools and tips for running your call center

Agenda:

  1. Introductions
  2. The Interface
  3. Agent Supervision
  4. Customer Reports
  5. Q & A

Reservations required. Seating is limted! Hurry! Don't delay!

RESERVE YOUR SEATS NOW!

 
 $200.00 per student.  Free to all Managed Services Customers and Customers with Comprehensive support.   If applicable invoice will be sent after completion of the class.

For more information on this event or our company, please call us at 502.459.9141 or visit our website at www.unified-team.com.

 

Have questions about Unified Technologies ShoreTel ECC Supervisor Training 2017 - Louisville, KY? Contact Unified Technologies

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When & Where


Unified Technologies
Technology Center
11500 Blankenbaker Access Drive
Louisville, KY 40299

Thursday, August 24, 2017 from 8:30 AM to 10:30 AM (EDT)


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Organizer

Unified Technologies

Unified Technologies is a communications technology company serving Louisville, KY, Lexington, KY and Cincinnati OH.  We are an employee-owned company dedicated to providing the best solutions at the highest level of service and support in the areas of Communications, Security & Structured Wiring, and Carrier Services.

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Unified Technologies ShoreTel ECC Supervisor Training 2017 - Louisville, KY
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