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Planning a strategy and vision for higher education

Join Martin McKenna with special guests Freshworks® and ServiceNow® for a set of two webex sessions exploring the latest in technology, working models and best practice. In our first session will be looking at different approaches to improving efficiency, automation of services, collaboration, mobile working and even voice activated IT ticket control. Our second session will look at the benefits of a single platform for Enterprise Service Management, taking the vision well beyond traditional IT boundaries. To continue to deliver we need to adapt and adopt, we will certainly provide some food for thought!

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