TRANSFORMING to OUTPERFORMING!
Wednesday, December 14, 2016 at 8:30 AM - Thursday, December 15, 2016 at 5:00 PM (MYT)
San Francisco, California
London, United Kingdom
TRANSFORMING to OUTPERFORMING!
DATE :14-15 December 2016
TIME :08:00AM – 17:00PM
VENUE :PEARL INTERNATIONAL, JALAN KLANG LAMA
Who Should ATTEND:
Sharon exudes a quiet confidence and charm that invites attention and response each time she commands the stage. She believes in ‘getting the message across with wit and poise’. With her considerable flying career, she is adept at dealing effectively with all strata of people.
Logging over 20 years of service with MAS and ending as Cabin Crew In-charge /Leading Stewardess, Sharon has amassed an enviable body of experience and expertise in Customer Service. She was a recipient of the 5 STAR Cabin Crew Awards Year 2008, when she was recognised for demonstrating truly exceptional Malaysia Hospitality behaviour.
True to form, she is now leading a team of ex-cabin crew with training credentials and focusing on Superior Customer Service and Customer-Centric Culture.
Sharon’s prime motivation in her profession as a trainer is to ‘impact hearts and minds’! She keeps her training methods vibrant and impactful, focusing on what matters most – delivering the core message without the jargon!
She completed her Secretarial Certification after school and later embarked on a career in the airline industry. She continued to enhance her knowledge and achieved her credential as a Professional Make-up Artist; MIM Certification on Professional Entrepreneur and subsequently obtained her trainer accreditations, certified by HRDF. She earned her training credentials under Dr.Timothy Law, who is also her mentor.
She believes in constantly transforming training ideas and techniques for maximum effect. She believes in breaking moulds as she thinks that any fixed form will only become a hindrance to realization and growth.
Sharon has also had a remarkable career as a Trainer specifically for students aspiring to be cabin crew. Her specialty is in the area of Grooming and Deportment, which comes very naturally from her remarkable past in 1996-1998, as an MAS Ambassador for aircraft launching events as well as a talent for MAS corporate advertisements.
In 1997, Sharon was also an ambassador, talent and model for a major bridal photography establishment. In 2005, Sharon was appointed by Inter-excel Academy to conduct a regular program to train cabin crew aspirants. Content included skill training; hospitality; personal development and grooming.
Over the years, Sharon has worked with many beauty academies to provide grooming and make-up training workshops. Some of her clients include Amway Distributors; Menard Cosmetic Sdn Bhd; Mizumi Beauty Academy; YMCA.
She is continually sought after by Airline Training Academies for her outstanding training skills.
Going forward, Sharon is ready to touch more hearts and minds; bringing a transcendent quality of training into the corporate arena … so that more can realise their full potential.
Contact Vlynne Chew +6012-5830919
Email address: firstname.lastname@example.org