Transforming the Health Care Experience Through Design Thinking

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Location

The C1 Innovation Lab

603 Munger Avenue

Floor 7

Dallas, TX 75202

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Event description
Join us for a fireside chat with innovative health leaders from Blue Cross and Blue Shield of Texas

About this Event

Join us for a fireside chat with innovative health leaders Dr. Esteban Lopez, M.D. and Dr. JoAnn Welch, M.D. from Blue Cross and Blue Shield of Texas. This event will be held at the C1 Innovation Lab on October 15, 2:00 – 3:30 p.m. Dr. Lopez and Dr. Welch will share their perspectives on the value of using innovation, new ideas, design thinking, collaboration, partnerships, and more, to help drive change in the health care industry, improve the health care experience, address social determinants of health, and lower the cost of care for health consumers. Please bring a valid photo ID.

Parking​

West End Garage located on this map is $6.00 and the entrance is on Munger Ave (use the right side as you enter the garage). ​

There are other parking options in the area that are $6.00 also. ​

Valet is available to guests in front of the building for a minimal charge.

Speakers

Esteban López, M.D., M.B.A.

Chief Medical Officer, Clinical Strategy & Innovation , Health Care Service Corporation

Esteban López, M.D., M.B.A. joined Health Care Service Corporation (HCSC) in 2018 as chief medical officer (CMO) over Clinical Strategy and Innovation. He leads the company’s health care strategy and program development, focusing on new patient-centered care management programs and the technology that supports them.

Dr. López served previously as market president for Southwest Texas and state CMO for Blue Cross and Blue Shield of Texas, a division of HCSC. He is also a practicing physician in the San Antonio area and is involved in medical associations locally and nationally.

In 2016, Dr. López was one of 61 leaders from across the nation to join the Presidential Leadership Scholars program. The program is designed for leaders who share a commitment to helping solve society’s greatest challenges.

Dr. López is dual board-certified in internal medicine and pediatrics. He trained at the University of Texas Health Science Center at Houston. He earned degrees from the University of California at Santa Cruz and Michigan State University’s College of Human Medicine. Dr. López also holds a master’s degree in business administration from a combined program at the University of Texas at Dallas and UT Southwestern School of Medicine. He is a fellow of the American Academy of Pediatrics and a master of the American College of Physicians.

Dr. JoAnn Welch, M.D

Executive Director, C1 Innovation Lab, Health Care Service Corporation

Dr. JoAnn Welch, M.D. serves as the executive director at the C1 Innovation Lab, an incubation hub that was designed by Health Care Services Corporation (HCSC) to solve health care challenges differently. She is responsible for leading the Operational Performance team and overseeing pilot implementation and business operations at the C1 Innovation Lab.

Dr. Welch previously served as the medical director at the C1 Innovation Lab upon joining the organization in 2017. She worked in the clinical practice setting for 17 years, specifically in pediatric emergency care and urgent care before transitioning to HCSC.

Dr. Welch earned her medical degree from The Howard University College of Medicine in Washington, DC. She completed her pediatric internship and residency training (including one year as Chief Resident) at Sinai Hospital of Baltimore.

She earned a Master of Health Care Leadership and Management from the Alliance for Physician Leadership, an educational partnership between the University of Dallas Jindal School of Management and UT Southwestern Medical Center.

Date and Time

Location

The C1 Innovation Lab

603 Munger Avenue

Floor 7

Dallas, TX 75202

View Map

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