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Transforming Job Descriptions From Tactical to Strategic

Human Capital Media Group

Tuesday, June 25, 2013 at 3:00 PM - Wednesday, September 25, 2013 at 4:00 PM (EDT)

Transforming Job Descriptions From Tactical to Strategic

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Job descriptions are the foundation of many key activities in HR, but most organizations treat the creation and maintenance of job descriptions as an ad hoc process, driven by an immediate need to recruit or retain. In this discussion Melissa Tessendorf will talk about best practices for creating and maintaining job descriptions and how job competencies can provide a more strategic overall approach.

This session will cover:

  • Best practices for writing job descriptions.
  • Who should be responsible for initiating the process and who should do the writing?
  • The differences between recruitment-focused job descriptions and job descriptions for HR.
  • How to avoid common job description writing mistakes.
  • Why critical competencies should be incorporated into the job description.
  • How the entire organization can benefit from a job descriptions enhanced with critical competencies.
  • How technology can assist.


Melissa Tessendorf
Head of Professional Development
Kenexa, an IBM Company


Melissa Tessendorf is head of professional services for Kenexa’s compensation division, which supports clients of Kenexa’s compensation software solutions. She also contributes to thought leadership activity and strategic direction for Kenexa’s executive compensation and competency solutions. Tessendorf began her career in compensation as a consultant at BankBoston working with the wholesale bank and debt capital markets businesses. Continuing to build expertise in executive compensation, she joined W.T. Haigh & Co., a boutique executive compensation and human resources consulting firm in Cambridge, Mass. As one of the firm’s consultants, Tessendorf was responsible for client relationships, design and implementation of executive compensation and broader human resources plans and programs.

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