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TQM for the Next Generation

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Sasin School of Management

ซอย จุฬาลงกรณ์ 12

Khwaeng Wang Mai, Krung Thep Maha Nakhon 10330

Thailand

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Don't miss this chance to meet and hear a presentation from Professor Emeritus Noriaki Kano from the Tokyo University of Science, the originator of the Kano Method of TQM. Professor Kano will share the modern aspects of TQM and how it's not just for manufacturing but can apply to services industries as well.

Our distinguished panelists will also discuss TQM in Thailand: 30 Year Journey and how TQM has influenced and transformed industry in Thailand. The panel will include the former CEO of SCG and the current Director of Sasin, Paron Israsena Na Ayudhya, who has been called the father of TQM in Thailand.

This special event is open to all members of the Sasin community (alumni, faculty, students, and staff) and their guests. Simultaneous translation in Japanese, English, and Thai will be available.

Schedule

12:30 - 13:30 - Registration

13:30 -13:40 - Opening

13:40 - 14:40 - Panel Discussion: TQM in Thailand: 30 Year Journey (Thai)

Moderator – Dr. Piyachart Phiromswad

Panelists – Paron Israsena Na Ayudhya, Director, Sasin School of Management

- Suwit Chaiprasit, Vice President, Toyota Motor Thailand

14:40 -15:00 - Coffee Break

15:00 - 16:30 - With the Kano Method in mind, Modern Aspects of TQM: From Customer Satisfaction to Customer Delight! by Professor Noriaki Kano (English)

16:30 -17:00 - Networking


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Date and Time

Location

Sasin School of Management

ซอย จุฬาลงกรณ์ 12

Khwaeng Wang Mai, Krung Thep Maha Nakhon 10330

Thailand

View Map

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