Free

To Automate or Not to Automate?: Technical Automation vs. The Human Touch

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CIC - Boston

50 Milk Street

16th Floor — Lighthouse West

Boston, MA 02109

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When you first start out, everything is done by either yourself or someone at the company.

Once you figure out the trigger points—and what works or doesn't work—you then need to start looking at what should be automated within your success and support departments, and—just as important—determine what should not be automated.

On this panel we'll discuss what you need to know before you can automate, what you should automate, and when automation should be passed over for a human on the other end.

This event is part of the Customer Success & Support Track at Startup Boston Week 2019. And is perfect for companies in the Early Stage and Growth Stage.

Speakers to be announced soon!




This is a Startup Boston Week event.

Startup Boston Week is a free, five-day series of events celebrating, educating, and connecting entrepreneurs in Boston. Taking place from September 16th-20th, 2019 Startup Boston Week brings entrepreneurs, company leaders, innovators, and industry experts together to foster collaboration and fuel growth in Boston's startup ecosystem.

Thank you to our event partners!

About Matter:

Matter is a Brand Elevation Agency unifying public relations, social media, creative services, and search and digital marketing into strategic, content-rich communications campaigns that inspire action and build value. With 15 years of experience working with companies ranging from startups to large enterprises, we understand the fast speed and challenges inherent in marketing a new brand. Whether you’re building a business or growing a brand, we can help you achieve the success you deserve.

About CIC Boston:

One of Boston's largest innovation communities, CIC provides office and coworking space, and supports a variety of important programs in Boston's startup scene including Venture Cafe, District Hall, and MassRobotics.

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Date and Time

Location

CIC - Boston

50 Milk Street

16th Floor — Lighthouse West

Boston, MA 02109

View Map

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