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The Unthinkable: Violence in Healthcare - From Bullying to an Active Shooter


Monday, June 26, 2017 at 8:30 AM - Tuesday, June 27, 2017 at 12:30 PM (EDT)

The Unthinkable: Violence in Healthcare - From...

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Ticket Type Sales End Price Fee Quantity
Seminar One Registration (Early Bird Price)   more info Jun 26, 2017 $999.00 $0.00
Seminar One Registration Jun 26, 2017 $1,299.00 $0.00

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Event Details

Considering the news and staggering events of mass shootings in the last several months, workplace violence might be foremost in our minds. Most of us think of workplace violence occurring only in the workplace setting, but the threatening conduct is broader and may encompass behavior occurring outside the actual workplace. Even domestic violence creates challenges for all employers. The healthcare environment creates an even greater challenge to prevent and intervene in healthcare violence.

The rate of injuries and illness from violence in the healthcare industry is more than three times greater than violence in all private industry. Healthcare organizations include hospitals, outpatient clinics, medical office clinics, home health care, home-based hospice, paramedic and emergency medical services, mobile clinics, drug treatment programs and ancillary healthcare organizations. What makes violence in healthcare unique is that it carries negative ramifications for quality patient care.

In the U.S. some states, such as California, have passed legislation specifically addressing violence in healthcare. There are other federal and state laws that require the employer to address the hazards of workplace violence, and laws that protect the victims of workplace violence.

OSHA identifies healthcare as one of three “high risk” industries for violence. The violence is perpetrated not only by patients, their families, and visitors, but as well among the health professionals themselves. It may include a patient admitted to the ER high on drugs and wielding a knife. Or, it may be an enraged physician in the operating room flinging a scalpel at a nurse. And, the violence may be one nurse bullying another nurse – depending how the word “violence” is actually defined.

Learning Objectives:

  • To define workplace violence
  • To provide examples of workplace violence in healthcare
  • To discuss the relevant laws that address workplace violence
  • To state the impact and consequences of violence to the healthcare victims, the organization and patient care
  • To examine the clinical, occupational, social, and economic factors of violence in healthcare
  • To review 10 de-escalation tips when dealing with an angry individual
  • To examine the causes of healthcare violence
  • To discuss OSHA's guidelines for the prevention and intervention of violence in healthcare
  • To outline the roles and responsibilities of the organization's stakeholders
  • To explain how to help the workplace and workers recover following a violent episode.


Who will Benefit:

  • Healthcare administrators,
  • Nursing administrators and managers,
  • Risk managers,
  • Quality improvement professionals,
  • Clinic administrators,
  • Long term care administrators,
  • Home health care administrators,
  • Physicians,
  • Patient advocates


For Registration -


Note: Use coupon code < NB5SQH8N > and get 10% off on registration.

Have questions about The Unthinkable: Violence in Healthcare - From Bullying to an Active Shooter? Contact ComplianceOnline

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When & Where


Washington, DC

Monday, June 26, 2017 at 8:30 AM - Tuesday, June 27, 2017 at 12:30 PM (EDT)

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Enhancing global compliance, creating a world where quality and compliance professionals, regulators, and government agencies come together to help the world comply with the intent and the spirit of laws, policies and mandates, ensuring continuous improvement in global operations, quality & safety.

Making sure that we are responsible corporate citizens helping our constituents build a more responsible enterprise, one which operates with high quality , under a code of ethics, and with process discipline to ensure greater shareholder returns.

Keeping things simple and straight forward , so that we all can indeed improve the quality of our processes, our work, our businesses and enhance compliance globally.

Being inclusive, giving the process experts ( & novices! ), compliance professionals, quality champions, and regulatory agencies a voice so that all of us can contribute and make a difference.

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The Unthinkable: Violence in Healthcare - From Bullying to an Active Shooter
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