The PSFK Future of Retail 2020 Conference

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SVA Theatre

333 West 23rd Street

New York, NY 10011

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Event description
Pioneers spotlight the latest retail innovation along the customer experience journey.

About this Event

The Future of Retail 2020: Retail As Personal Utility

Right product, right price, right connection, right time, right place

An investigation into how advanced mix of data, delivery logistics and connected technology is powering a hyper-personalized retail experience that has the objective of anticipating and providing exceptional service.

Each year, PSFK's Future of Retail 2020 conference highlights the need-to-know ideas and innovations driving successful commerce today. Featuring insights from experts both at emerging start-ups and leading corporations, this half-day program will explore how the best retailers and brands will play to, meet with, expect, serve and reward each of their customers in is the age of Personal Utility.

Latest Line Up

Dave Cobban, Nike Adventure Club

Subscription Retail Pioneer

Trina Chan, Museum of Ice Cream

Experiential Guru

Jordan Schenck, Sunwink

Category Disruptor

Maya Simon, Zola

Advanced CX Designer

Lakshmi Rengarajan, ex- WeWork, Match.com

Data & Community Fusion Expert

Phillip Raub, b8ta

Bricks & Mortar Pioneer

Eve Epstein, Hunker Magazine

Media Maven

Gabriela Baiter, Whereabout Studio

Pop-Up Developer

Howard Sullivan, YourStudio

Future Conceptor

Who Should Attend PSFK's Future of Retail 2020 Conference?

Executives from the PSFK team will join these pioneering companies on stage to share key lessons from our 10th annual Future of Retail report, a must-read for anyone look to understand and anticipate the major shifts in the marketplace. Join us for a morning of inspiring content and networking with industry peers and walk away with the knowledge to create meaningful impact.

Attendees are typically executives anyone involved in the creation of the retail and service experiences online, on mobile and in-store: retailers, brands, agencies, technology companies and service providers.

About PSFK

Since 2004, PSFK has been inspiring creative professionals about the future of business through its newsletters, reports, events and advice. Our conferences are programmed around the same robust research methodology that the team uses when they work with companies that include Apple, BMW, Facebook, Google, Nike, Samsung and Target.

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SVA Theatre

333 West 23rd Street

New York, NY 10011

View Map

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