Free

Multiple Dates

THE NEW NORMAL: ESSENTIAL CUSTOMER SERVICE SKILLS

Actions and Detail Panel

Free

Event Information

Share this event

Date and Time

Location

Location

Online Event

Event description
Topics Covered: -Adjusting to COVID Safety Regulations -Safety Guidelines -Do’s & Don’ts -Conflict Resolution -Customer Service Skills

About this Event

Dec. 2nd, 2020: 10am - 11am

Dec. 9th, 2020: 2pm - 3pm

Dec. 16th, 2020: Noon - 1pm

Dec. 23rd, 2020: 10am-11am

Jan. 6th, 2021: 2pm - 3pm

Jan. 13th, 2021: Noon-1pm

Jan. 20th, 2021: 10am-11am

Jan 28th, 2021: 2pm-3pm

The MassHire Metro North Workforce Board has launched a FREE virtual customer service skills training taught by our ABE/ESOL Specialist, Lauren McCann. The goal of the virtual training is to provide a customer-service focused training resource for Massachusetts employers who are reopening their customer-facing businesses. Participants of the virtual training will receive a certificate of completion that retail businesses could display to the public. We hope this serves as a resource for small to midsized businesses.

Share with friends

Location

Online Event

Save This Event

Event Saved