Customer Service Essentials 1 Day Virtual Live Training in Newcastle, NSW
Customer Service Essentials 1 Day Virtual Live Training in Newcastle, NSW
Wed, Aug 24, 2022 9:00 AM ACST (+09:30)
A$527.53 - A$738.53
THE NEW NORMAL: ESSENTIAL CUSTOMER SERVICE SKILLS
Location
Online event
Topics Covered: -Adjusting to COVID Safety Regulations -Safety Guidelines -Do’s & Don’ts -Conflict Resolution -Customer Service Skills
About this event
Dec. 2nd, 2020: 10am - 11am
Dec. 9th, 2020: 2pm - 3pm
Dec. 16th, 2020: Noon - 1pm
Dec. 23rd, 2020: 10am-11am
Jan. 6th, 2021: 2pm - 3pm
Jan. 13th, 2021: Noon-1pm
Jan. 20th, 2021: 10am-11am
Jan 28th, 2021: 2pm-3pm
The MassHire Metro North Workforce Board has launched a FREE virtual customer service skills training taught by our ABE/ESOL Specialist, Lauren McCann. The goal of the virtual training is to provide a customer-service focused training resource for Massachusetts employers who are reopening their customer-facing businesses. Participants of the virtual training will receive a certificate of completion that retail businesses could display to the public. We hope this serves as a resource for small to midsized businesses.