£125

The Manager's Skill Box - Problem Solving

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Les Cotils Christian Centre

GY1 6DS Guernsey

Guernsey

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Event description

Description

Overview:

The environment we work in is becoming increasingly more complex, so being able to accurately identify and overcome workplace challenges requires a more diverse range of problem solving skills.

Training Purpose:

This course will look at how to accurately assess the source of a problem or challenge and how to identify solutions to overcome the challenges you are facing. We will explore use a range of tools that can be used for smaller problems, as well as tools that can target more complex challenges.

Learning Outcomes:

      • Understand how to more accurately identify the source of a problem

      • Develop a broader perspective when looking at a problem

      • Understand how to explore more complex issues

      • Be able to apply a range of problem solving tools to achieve improved workplace results

            Audience:

            Team Leaders and Managers

            Trainer:

            Paula Williams (IBITGQ GDPR, MBA, Dip Tertiary Tchg)Paula is the Managing Director of Island Consortium Training in Guernsey, a non-executive director for The Channel Islands Co-operative Society and Vice Chair for the Bailiwick of Guernsey Scout Association.As a trainer, Paula has experience successfully implementing business transformation initiatives and numerous change training programmes including mobile number portability at Vodafone, Australia, and FATCA at HSBC Private Bank, Guernsey.Over the past 2 years, she has been actively involved in implementing a range of new training initiatives, including the Guernsey IoD Board Readiness Programme, Advanced Certificate in Funds Administration and NED Apprenticeship Programme.Paula has an MBA in Strategic Management from Henley Business School and a Diploma in Tertiary Teaching. She is an active member of the NED Forum, Chamber of Commerce and Institute of Directors.

            Duration:

            This training will be 2 hours in duration.


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            Les Cotils Christian Centre

            GY1 6DS Guernsey

            Guernsey

            View Map

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