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The Key Practices of Human Connection: Understanding the Patient Experience

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Oregon Zoo

4001 Southwest Canyon Road

Portland, OR 97221

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See Me as a Person™ by Koloroutis and Trout provides a practical and sustainable framework to mindfully connect with every person in our care. See Me as a Person is a mindful formula for applying the neurobiology of empathy, compassion and caring in a way that can be taught, learned, and evaluated. Using what scientists know about how humans are hardwired for connection, the therapeutic practices, when applied to relationships ensure that every patient feels safe, seen and heard.

Research reveals that the integration of relational and technical skills is necessary to achieve optimal quality, safety and patient experience. Given this important truth, therapeutic and compassionate care is as essential to positive outcomes for patients as is technical care and imperative for a positive patient experience.

If you are a patient experience officer, CNO, or Leader looking for practical, evidence based solutions for your organization’s patient experience culture or you are a clinician who is interested in deepening your practice and learning ways in which you can more effectively connect with patients in a way that safety, quality, and healing is a consistent outcome of your care then you will want to know about the See Me as a Person therapeutic practices.

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Date and Time

Location

Oregon Zoo

4001 Southwest Canyon Road

Portland, OR 97221

View Map

Refund Policy

Refunds up to 30 days before event

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