Retail has continued to evolve as online shopping has increased. Now, due to the pandemic, retail at an inflection point. What will the future of the retail guest experience look and feel like? Will it ever fully exist like it once use to?

This week, we are thrilled to feature Hillary Cullum as our guest, a seasoned retail advisor who combines the art and science of merchandising to drive profitable growth for brands & retailers. She navigates clients through a rapidly-shifting retail climate, building from her corporate experience at Amazon, Neiman Marcus, Pier 1 and KPMG.