This half day session gives delegates the tools and confidence to interact with others, to exchange information and develop personal, professional and business contacts. We will highlight the importance of first impressions and build on your own personal projection. Learning from the phrase 'People buy People'!
Areas covered include:
This course is aimed at:.
Any customer facing employees i.e. Business Development Teams and Managers from
all business sectors.
9.15am Arrival for tea/coffee & pastries and welcome
You will be provided with a work book from the training to take back into the workplace.
I look forward to meeting you.
Tracy Waddacor, Managing Director
World Class Service
Tracy Waddacor, Managing Director of World Class Service has over 25 years’ experience in various business sectors and has a passion for the delivery of excellent customer service. Tracy has worked with Hilton International, 5-star privately owned hotels and high-end commercial property asset management/landlords; responsible for every aspect of customer service excellence to customers.
Tracy has been a judge for the Manchester Tourism Awards, hosted and judged the Manchester Hoteliers Awards, Liverpool Hoteliers Awards and was a judge at the National CX Awards (Customer Experience) held in London.
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