Actions Panel
The Art of Customer Service. Is the Customer Always Right?
Is the Customer always Right? What happens when customers present unreasonable demands?
When and where
Date and time
Tuesday, May 16 · 11:30am - 2:30pm EDT
Location
1791 Noyack Ln 1791 Noyack Lane Fredericksburg, VA 22401
Refund Policy
About this event
- 3 hours
- Mobile eTicket
Brought to you by the Virginia Black Business Directory, Presented by Michelle Riddick
Lunch Includes Salad, Sandwich & Dessert
Engage in a thought-provoking workshop to explore customer service through the lens of ethics. Dive deep into questions such as: Is the customer always right? What happens when customers present unreasonable demands? How can we create an enjoyable and productive environment for both employees and customers alike? Uncover best practices to build strong customer relationships that promote loyalty and trust. Experience the art of customer service yourself while exploring how Black Business can ensure that their customers are advocated for every time