$30

Texas Friendly Hospitality Training

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Historic Casino Hall

254 North Jefferson Street

La Grange, TX 78945

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This workshop is designed for front-line employees of local businesses. We cover Communication, Image, Greetings, Asking, Active Listening, Assisting, Dealing with Upset/Difficult Customers, Lasting Impressions, and Giving a Little Extra. Other discussions include attitude, best practices, disabled customers, telephone etiquette, and handling complaints properly. Participants will receive a "Texas Friendly" certificate from the State of Texas.

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Historic Casino Hall

254 North Jefferson Street

La Grange, TX 78945

View Map

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