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TCWC Presents "The Neuroscience of Trust" with Steve Callender

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Cooper Pub

1607 Park Place Boulevard

Saint Louis Park, MN 55416

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In conversations, we rarely listen in a special way that lets us really connect. Instead, we’re interrupting our listening as we form a reply, react to the last thing we heard, and take ourselves off on distracting tangents in our heads. We usually only really listen for a few seconds at a time.

In this talk, Steve Callender will show a technique that’s simple, but far from easy. The technique really disarms threat, signals positive intent, and opens up a world of possibilities that our usual conversational habits and rituals shut down.

Going beyond that, with some exercises, the talk gets into the neuroscience of TRUST. Like,

  • How do we know whether to trust someone, before they even speak or make eye contact?
  • What parts of the brain react to how others are feeling, and how do we actually know that?
  • How do we know if something’s a threat, and what happens in our heads?
  • How does our dynamic neurochemistry register changes in the relationship, in the middle of a conversation?
  • How do our brains know if we’re really being understood?
  • What are the essentials to keep trust building during even the most difficult conversations?

The one-hour, interactive presentation will show you how to build, maintain, or even repair trust with conversational intelligence.

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Cooper Pub

1607 Park Place Boulevard

Saint Louis Park, MN 55416

View Map

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