TALLER DE EMPLEABILIDAD: Amazon's Innovation Forum

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University of Science and Technology

San Francisco, San José

Costa Rica

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Congratulations! Something amazing is happening and you are invited!

AMAZON’s leaders, and ULACIT students will have the great opportunity to share their unique perspectives about the future of employment and how Amazonians have developed products and services that have transformed the way our customers live their lives and run their businesses. Together we are building the future, one innovative product, service, and idea at a time.

During this moderated event, Amazon’s leaders will also answer questions from the public, to then join you in a networking event.

Agenda

  • 6:30 p. m. – Opening
  • 6:45 - 7:00 p. m. – Come and build the future with us
  • 7:00 - 7:20 p. m. – Virtual Customer Service (1st talk)
  • 7:20 - 7:30 p. m. – 1st Forum
  • 7:30 - 7:50 p. m. – Digital Devices and Alexa Services (2nd talk)
  • 7:30 - 7:50 p. m. – 2nd Forum
  • 8:00 pm - 9:00 p. m. – Networking Event

About our speakers

  • Jose Pablo Castro:

Site Leader for Seller Support Operations

“Prior leading multiple Amazon Operations in Costa Rica he was an Operations Manger for DHL in Chile. Jose Pablo lead the expansion strategy of customer service for the virtual model in Costa Rica by growing the virtual organization from 100 FTEs to over 1.2k positioning Amazon’s workforce across Costa Rica contributing with the local economic growth of GAM and rural areas upon employment generation.”

  • Jimena Rodriguez:

Sr. Site Leader for Digital Devices and Alexa Service

“Prior to working at Amazon, she was the General Manager at Alorica, Amazon partner site in Montevideo, Uruguay.

She started her career as an associate and since then, she has fulfill several roles from Quality, Training to Sr. Site Leader. Passionate about customer service, coaching and development. She loves travelling and has lived in 4 different countries.”

About the forum: Upon subscribing you will be required to submit a question related to the Future of employment in Amazon or Building the future with Digital Devices and Alexa Services. Top questions will be answered live.

  • Where: ULACIT Auditorium.
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Location

University of Science and Technology

San Francisco, San José

Costa Rica

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