Free

Supporting People to Get Online

Event Information

Share this event

Date and Time

Location

Location

Chepstow Leisure Centre

Welsh St

Chepstow

NP16 5LR

United Kingdom

View Map

Event description

Description

Digital Communities Wales

Introduction to Supporting People to Get Online – half day session

This session provides participants with the skills they need to engage with and support people who need help to get online on a group and one to one basis.

The training is aimed at front line staff and volunteers who work with the general public and deal with people with digital inclusion needs.

Overall session aims

  • Understand the present challenges facing digital inclusion in Wales.
  • Understand the role of digital champions.
  • Learn techniques for encouraging people to get online.
  • Discover resources available to support learners to get online.
  • Focus on Internet Safety, Social media and accessibility.

Learning Objectives

At the end of the session participants should be able to:

  • Understand who isn’t online.
  • Explain the skills/qualities needed to be a digital champion.
  • Explain the barriers to getting online and how to overcome them.
  • Describe methods to inspire/motivate people to get and stay online.
  • Have the confidence to support others to get online.

Learning Outcomes

By the end of the course, participants will

  • Be able to confidently support clients/customers/tenants/services users to access basic online services.
  • Know where to find a range of resources to help get people online.
  • Understand why digital inclusion is important and be able to explain the barriers for different groups to getting online.

Pre-course requirements

Basic ICT, literacy and numeracy skills


Share with friends

Date and Time

Location

Chepstow Leisure Centre

Welsh St

Chepstow

NP16 5LR

United Kingdom

View Map

Save This Event

Event Saved