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Supplier Performance Management Workshop > 9/13/17

Institute for Supply Management [ISM] of Silicon Valley

Wednesday, September 13, 2017 from 8:30 AM to 4:30 PM (PDT)

Supplier Performance Management Workshop > 9/13/17

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Ticket Type Sales End Price Fee Quantity
Supplier Performance Management Workshop > 9/13/17
INSTRUCTOR:Jeffrey Berk, COO, ClientLoyalty, a supplier performance management technology company that provides a robust supplier scorecard system. As COO Jeffrey is responsible for the day-to-day operations including supply chain, procurement, supplier management, HR, customer success, finance, sales and marketing. Jeffrey works closely on product design and company strategy as well.
Sep 6, 2017 $499.00 $0.00

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Event Details

A Professional Seminar Presented by: The Institute for Supply Management - Silicon Valley Inc.

TITLE: Supplier Performance Management Workshop
           - Learn insights and practices to get more out of supplier relationships.

DATE: September 13, 2017 | Wednesday: 7 Hour DAY SEMINAR

INSTRUCTOR: Jeffrey Berk, COO, ClientLoyalty https://www.linkedin.com/in/jeffreyberk

LOCATION: HYATT House - San Jose/Silicon Valley, 75 Headquarters Dr., San Jose, CA 95134
http://sanjosesiliconvalley.house.hyatt.com/en/hotel/home.html

START & END TIMES: 8:30 AM Start Time & 4:30 PM End Time

Fee: $499.
Seminar Fees includes: Complimentary Wi-Fi, healthy breakfast, lunch buffet, Starbucks coffee, TAZO teas, afternoon break, certificate of completion, seminar reference manuals and materials. Seminar materials are only available to those in attendance.

REGISTRATION URL: https://supplier-performance-mgt-workshop-6-28-17.eventbrite.com

Supplier Performance Management (SPM) has emerged as a priority amongst procurement and business managers.  Ensuring strategic, visible and costly suppliers are empowered to create value while being held accountable to deliver on terms is a cornerstone of SPM.  This workshop will cover multiple facets of SPM including risk management, performance management, KPI creation, and more.  

This seminar is intended for managers regardless of industry who maintain supplier relationships.  Whether the relationship is managed from central procurement or within a line of business such as marketing/sales, HR, IT, Finance and Admin or Supply Chain, this workshop will provide creative insights to get more out of supplier relationships.

LEARNING OBJECTIVES
-Understand how to create successful environments for healthy supplier relationships
-Learn how to manage change, optimally onboard suppliers and project manage relationships
-Take away a structured set of supplier relationship risk management indicators
-Get a data model for ensuring completeness in your supplier scorecard strategy  
-Hear proven practices to positively build meaningful supplier key performance indicators
-Glean insight into quantifying the financial value of improved supplier management
-Gather practices for creating a powerful business case for supplier management

SYLLABUS
 8.30 to 10.30 - Supplier Management Core Concepts – Change, Onboarding, Project Mgmt
10.30 to 10.45 - Break
10.45 to 12.30 -Supplier Management Core Concepts – Risk Mgmt, Performance Mgmt
12.30 to 1.30 - Lunch
1.30 to 2.30 - How to Build Measurable and Sustainable Supplier KPIs
2.30 to 3.30 - Quantifying the Financial Impact of Improved Supplier Performance Management
3.30 to 3.45 - Break
3.45 to 4.30 - Leading Practices to Help Suppliers Do More for Your Organization

COURSE DETAILS
Supplier Management Core Concepts
Supplier managers need to monitor multiple processes to get the most out of suppliers.  The core concepts cover fundamental processes for supplier managers to focus their time and attention including change management, supplier on-boarding, project management, risk management and performance management.  This first half of the workshop is interactive with exercises for each topic so participants can fully engage in the content and learn from others.

How to Build Measurable and Sustainable Supplier KPIs
This session will share practices to use when designing key performance indicators (KPIs) for suppliers that are going to be measurable and sustainable.  The session will answer the following questions:  How do I design KPIs that create accountability with my supplier?  How many KPIs should I have for my supplier?  What types of KPIs should I have with my supplier?  How do I establish goals for my KPIs?  When and how often do I measure KPIs?  Who is responsible for KPIs?  How do I best collect KPI data?    What do I do with KPI data once I have the results?  KPIs are important to effective supplier performance management and building a positive supplier relationship.  Ensuring KPIs are set up for success will bring about a culture of empowerment and accountability in the supplier relationship.

Quantifying the Financial Impact of Improved Supplier Performance Management
Supplier Performance Management (SPM) is a critical process to mitigate risk, ensure quality, control costs, and sustain positive, collaborative relationships with suppliers. This session will share ways to quantify in dollars, the benefits to your entity over a three-year period if it makes upgrades to its current supplier management process.  Additionally, the session will provide insights into building the business case for improving your supplier management process.  Finally, specific tools will be reviewed and made available to assist you in quantifying the benefits of SPM and building your SPM business case.

Leading Practices to Help Suppliers Do More for Your Organization
According to research, a focus on supplier management can result in 10% bottom-line performance improvement.  Yet many entities are dissatisfied with supplier performance as seen by research citing 71% of organizations are ready and willing to switch suppliers. Through discussions with procurement and supply chain executives as well as vendors and client success teams, we’ve derived a short-list of ‘better’ practices that can help you help your suppliers do more. This concluding session of the workshop will explore these practices that can lead to bottom-line savings and increased performance from your suppliers.  It is a natural summary for the work done throughout the day.

INSTRUCTOR
Jeffrey Berk, COO, ClientLoyalty https://www.linkedin.com/in/jeffreyberk
ClientLoyalty is a supplier performance management technology company that provides a robust supplier scorecard system.  As COO Jeffrey is responsible for the day-to-day operations including supply chain, procurement, supplier management, HR, customer success, finance, sales and marketing.  Jeffrey works closely on product design and company strategy as well.  Prior to ClientLoyalty, Jeffrey was the COO of KnowledgeAdvisors and led the creation of day to day operations ranging from supply chain and procurement to marketing and customer success and international operations and inside sales.  Recently Jeffrey was COO of dscout, a mobile market research company where he cultivated core financial, business strategy, procurement and sales functions.   Jeffrey is an adjunct professor of operations at Loyola University and has authored 3 books on analytics and process improvement.

REGISTRATION URL: https://supplier-performance-mgt-workshop-6-28-17.eventbrite.com

FAQs

What is the refund policy?
All cancellations, substitutions, and requests for refunds must be submitted via Eventbrite before the registration deadline of June 20, 2017.  No refunds will be issued for cancellations received after June 20, 2017. Refunds will not be issued for no-shows.

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  • Jeffrey Berk

    Jeffrey Berk

    ClientLoyalty

    COO




Have questions about Supplier Performance Management Workshop > 9/13/17 ? Contact Institute for Supply Management [ISM] of Silicon Valley

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When & Where


HYATT House - San Jose/Silicon Valley
75 Headquarters Dr
San Jose, CA 95134

Wednesday, September 13, 2017 from 8:30 AM to 4:30 PM (PDT)


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Organizer

Institute for Supply Management [ISM] of Silicon Valley

Institute for Supply Management™ (ISM) is the first supply management institute in the world. Founded in 1915, ISM exists to lead and serve the supply management profession and is a highly influential and respected association in the global marketplace. By executing and extending its mission through education, research, standards of excellence and information dissemination — including the renowned monthly ISM Report On Business® — ISM maintains a strong global influence among individuals and organizations.

Institute for Supply Management [ISM] - Silicon Valley, P.O. Box 32156, San Jose, CA 95152

@IndirectSupply http://bit.ly/1LXYDdE Magazines http://bit.ly/1LXZ0oO News http://bit.ly/LkHqIF

Olivia Semanik | ismsv@ismsiliconvalley.org Customer Service Operations Desk http://www.ismsiliconvalley.org

ISM of Silicon Valley - Santa Clara County; Fremont, Newark and Union City in Alameda County; Atherton, Belmont, East Palo Alto, Foster City, Menlo Park, Portola Valley, Redwood City, San Carlos, San Mateo and Woodside in San Mateo County; and San Benito, Santa Cruz and Monterey counties.

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Supplier Performance Management Workshop > 9/13/17
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