San Francisco, California
London, United Kingdom
This session is designed to support operational staff within your company to implement a well-designed strategic plan to stretch and push the organisation forward in meeting client objectives and strategic KPIs.
If you are working within the rail, highways or general construction sector, is your business strategy as clearly understood by your management team, as it should?
Using Leadership Champions (UK) one page KPI Qualification Sheet, participants will be able to assess existing performance gaps, align supplier performance levels, set and communicate the need for change. As in the rail sector, suppliers should first look at past performance and client baseline expectations. In terms of benchmarking best practice, Network Rail have recently defined a NEW Supplier Performance Framework where National Performance Metrics (NPMs) or KPIs are classified; Below Expected, Expected, Stretch and Excellence.
We can help you ensure targets communicate expected results, check the magnitude is appropriate to close the performance gap and demonstrate the relationships between target and corresponding KPI.
9.30 to 11.30 - Situation Assessment
Benefits of using KPIs, competitive advantage, and functional tools to drive behaviours
Common challenges in target setting and using KPIs
Striking a balance between what is achievable and realistic concerning supplier performance
Case study – Network Rail, Central Region NPM Pilot
11.30 to 12.30 - Vision and Industry Approaches
Shareholders, customers, employees and suppliers – the need to create shared purpose
Development of a strategic plan to communicate Continuous Improvement objectives
Case study – Network Rail, Cost and Risk Management (MAFA Frameworks)
12:30 to 13:30 Working Lunch
13.30 to 15:00 - Action, Measures and Responsibilities
What are the vital first steps when setting KPIs to echo your organisation’s objectives
Ideas to speed up KPI adoption, identify KPI owners and setting key milestones
Create competitive advantage from context and legitimate data (evidence)
Case study – Leadership Champions Success Community - Make It Your's Monday!
15:00 to 16:00 - KPI Reporting
Providing quality feedback
Supporting decision making – focussing attention on what matters
Assigning responsibility and encouraging accountability
Case study – Turner & Townsend, KPI Performance and Commercial Management
16:00 to 16:30 - Final Thoughts and Q&A
Shared and collective understanding of the strategic KPI priorities for your business
Plan-A for KPI implementation by quarter
An Individual KPI Strategy Map - On a Single Page
What our customers say:
"Great, hands-on training. Lots of useful tools to help save me time"
Facilitator and Coach: Chris Williams-Lilley
Chris is the Managing Director at Leadership Champions (UK), with 20 years of international B2B sales and performance management experience in the manufacturing, construction and intelligent transport sector. A qualified Quality Manager, Chis is an active member of Network Rail’s National Commercial Directors Forum (CDF) and a co-founder of RICS Sustainable Supply Chain Initiative.
Who should attend?
Tier 1-3 contractors and suppliers trying to enhance customer experience
Tier 2 integrators that will be procuring products/services on behalf of principal contractors.
Manufacturers that are looking for a new or scalable cost and performance framework
Cancellations and name changes to be confirmed in writing
Over 30 days notice - Full refund
15 - 30 days notice - 50% refund
Less than 15 days notice - No refund/transfer
If you would like to know more, Call Chris Williams-Lilley on 07768 849961 or email email@example.com
Leadership Champions (UK) Limited
Long Buckby Road
Company Registered in England and Wales Under No. 7830789
VAT Number: 135 3728 15
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Leadership Champions (UK) Limited
Leadership Champions is an independent 'performance improvement' consultancy providing both advisory and consultancy services in the construction and transport infrastructure sector. We specialize in helping business leaders with Strategy Development and Execution, Bid Management, Sustainability Road Mapping, Non-Technical Training, Continuous Innovation and Customer Retention.
At Leadership Champions we continually strive to give our clients the very best advice possible. Therefore, we place great importance on knowledge management, development of in-demand skills, and real-world 'best practice' to deliver the results our customers (and their clients) will value.